France Cole Tengco

I am an experienced Operations Leader with over 13 years of progressive experience in healthcare operations and shared services supporting US-based organizations. I started my career as a registered nurse in the Philippines and grew into senior leadership roles, including Vice President, overseeing end-to-end operations—from lead management and clinician onboarding to compliance, performance metrics, and process optimization.

I have extensive hands-on experience working in HIPAA-compliant environments, ensuring strict adherence to data privacy, security protocols, and regulatory standards across teams and workflows. My background combines clinical knowledge, operational leadership, and customer-centric execution, allowing me to bridge compliance, efficiency, and quality outcomes effectively. I am now seeking an Operations Manager role where I can apply my leadership, process improvement, and HIPAA expertise to drive scalable and compliant operations.