I’m an Executive & Operations Virtual Assistant with a strong background in both operational support and customer service, helping businesses stay organized while delivering a smooth and professional client experience.
I don’t just complete tasks — I create clarity, protect your time, and make sure both your operations and your customers are well taken care of.
Over the past few years, I’ve supported U.S.-based companies in roles that combine executive assistance with customer-facing responsibilities. I’ve managed high-volume communication (50–80 daily client interactions), handled inquiries, resolved issues, and ensured consistent follow-ups while keeping internal systems organized and running efficiently.
I’ve worked across executive calendar management, CRM administration, workflow coordination, and customer communication — balancing both backend operations and front-facing support.
Here’s how I support growing businesses:
• Executive calendar & inbox management
• CRM management (HubSpot, Zoho, Salesforce, Monday CRM)
• Customer support & client communication (email, chat, follow-ups)
• Project coordination (Asana, Trello, ClickUp, Notion)
• Research & structured reporting
• Travel coordination & expense tracking
• Social media scheduling & content staging
• Process documentation & workflow improvement
I’m tech-savvy, detail-oriented, and comfortable working independently in fast-paced environments. I also understand that great operations and great customer experience go hand in hand, so I make sure both are handled with care.
If you’re looking for someone reliable, proactive, and organized who can manage your operations while keeping your customers satisfied, I’d be glad to support your growth.