Folasade Asamu

Folasade Asamu

$8/hr
Executive Virtual Assistant || Customer Service || Sales || Digital Marketing
Reply rate:
86.05%
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Fct, Nigeria
Experience:
3 years
FOLASADE ASAMU SUMMARY • Highly organized and proactive Executive Virtual Assistant with 3+ years’ experience supporting high-level professionals and business teams in fast-paced industries. • Proven ability to manage complex calendars, lead client communications, handle sensitive documentation, and streamline operational workflows. • Tech-savvy, discreet, and adaptable, ready to meet the high demands of dynamic executive environments with a commitment to confidentiality, excellence, and delivering exceptional results. • Ability to work in a team and independently with little or no supervision, and to learn new tools quickly to get the job done effectively. SKILLS Technical Skills: Proficiency in Microsoft Office suite (Word, Excel, Powerpoint, Outlook), Documentation & Organization (Google Workspace, Adobe PDF), Calendar & Email Management (Google calendar, Mailchimp), Client & Stakeholder Communications (Zoom, Phone, Email, Slack), Travel Planning (Skyscanner, Google travel), Project Management (Monday.com, Click up, Trello, Asana), Report writing, Data analysis/visualization (Excel, Google sheet, Stata, PowerBI), Market Research, Digital Marketing (social media management, WordPress, On/Off-page SEO, Google Analytics), Telemarketing/Cold call, Content Creation. Soft Skills: Problem-solving, Effective communication, Organization, Attention to detail, Time management, Teamwork, Presentation, Confidentiality/initiative, Proactive and self-motivated, Negotiation. WORK EXPERIENCE Administrative/ Executive Support (Remote) May 2023 – Present Litedares Consult Limited, Nigeria - (An architectural firm focused on green buildings and consultations) • Coordinate MD’s demanding schedule, client meetings, and internal projects across construction and sustainability sectors, manage calendars, and schedule appointments and travel bookings. • Prepare and proofread documents, proposals, and reports to maintain a high level of accuracy. • Maintain digital file organization on Google Drive with 200+ files, enhancing accessibility and data retrieval efficiency. • Monitor and respond to incoming emails, direct inquiries to the appropriate team member, and maintain clear communication channels. • Manage registrations, coordination, and assembly of necessary documentation, ensuring compliance with all bid specifications and deadlines. • Act as the liaison between the executive team, clients, and external partners; ensured smooth operations across departments. • Assist the CEO with various administrative tasks, ensuring strict confidentiality of sensitive information. • Planned, executed, and coordinated itineraries for a 2-day corporate retreat and team bonding, managing budget, travel arrangements, venues, activities, feeding, negotiating 20% cost reduction, and ensuring seamless execution. Business Development Representative (Remote) Oct 2023 – Nov 2024 Auto Giants Manassas/Woodbridge U.S.A - (An Automotive dealership group focused on selling new and used cars) • Managed high call volumes (outbound and inbound) to set vehicle sales and service appointments. • Provided exceptional support to customers, resolving inquiries and collaborating with internal teams. • Implemented a streamlined data management system and maintained comprehensive documentation of client interactions, follow-ups, and deal statuses in the CRM system for consistency. • Increased lead conversion rates by 75% through targeted and strategic follow-up initiatives. • Supported after-sales, onboarding of new staff, and trained new hires on CRM and customer service systems. Marketing Associate Feb 2022 – Dec 2022 Suave Group, Ibadan, Nigeria - (A startup company focused on alternative investment opportunities) • Maintained a high level of customer support and professionalism and provided exceptional customer service to high-networth prospects through outbound calls, email, and chat channels. • Implemented successful marketing research, campaigns, strategic communications, promotions, and social media plans, including content creation that increased brand awareness and subscriptions by 75%. • Developed and maintained ongoing relationships with clients, communicating, educating prospects on investment offerings, and helping convert leads through compelling communication. • Actively listened to customer concerns, resolved issues promptly, and ensured a positive customer experience. Accounting Assistant | Loan Recovery Assistant Dec 2018– Sep 2019 Bank of Agriculture, NCZ, Abuja, Nigeria • Prepared petty cash and payment vouchers and ensured all codes were inputted accurately, which enabled records to be kept in an organized and accessible manner. • Leveraged Microsoft Excel for compilation, orderly presentation, and accurate verification of all the bank balances of the 24 branches across the country. • Compiled, reviewed, and analyzed branches' situation reports monthly, identified incomplete and inaccurate reports, and promptly took prompt actions through effective communication via calls. • Maintained and updated databases, spreadsheets, and reports on loans recovered using Excel. • Scheduled meetings and appointments for executives and performed other administrative duties to make the job processes more seamless. • Handled incoming and outgoing mail, including sorting and distribution of memos to appropriate departments VOLUNTEER ACTIVITIES Social Media Management (Freelance) • Develop and execute promotional campaigns, boosting online engagement by 55% for a non-profit organization. • Strategically grow social media presence, managing pages with over 2,000 followers and achieving consistent audience growth. • Create and edit high-quality multimedia content (photos, graphics, and videos), enhancing visual appeal and driving a 60% increase in user interaction. • Analyze social media performance metrics to inform strategy, improving page views and engagement through data-driven content ideas. • Proactively engage with followers, fostering relationships and resolving inquiries to improve user satisfaction and loyalty. Tech Sales Associate Sep 2023 GrowthMax Africa - (A startup company focused on Data-driven marketing and digital strategies for business) • Identified and targeted prospective clients through LinkedIn who would benefit from the company's digital transformation solutions. • Communicated the unique value and benefits of the services tailored to each client's specific needs. • Engaged with prospects to schedule appointments with the management team for in-depth discussions and presentations on how our services could address their business challenges and goals. • Provided regular reports to management on leads generated and appointments scheduled. CERTIFICATIONS • Executive Virtual Assistant | RESA Africa Aug 2025 - Communication, Time Management & Productivity, Appointment setting, File/Calendar/Email/Project management, Travel Planning, Social media management/reporting/analytics, content creation • Virtual Assistant | ALX Oct 2024 • Digital Marketing and E-commerce | Coursera | Ongoing Sep 2023 - Date • Digital Marketing | Digi Girls | DMSI Aug 2023 - Social media management, Social media advertising, Social media marketing analytics, Social listening, Content marketing, SEO, SEM, Email marketing, WordPress(Plugin, Elementor), Google Analytics • HubSpot Inbound Sales Certification July 2023 • Data Science and AI |Tech4Dev | Women Techsters Fellowship Mar 2023 • Microsoft Excel | Udemy Jan 2023 - Microsoft Excel- Beginner to Advanced (Pivot table, VLookup, Chart/Visualization, Macro). • Google Data Analytics Professional Certificate |Coursera Oct 2022 • Data Analytics Foundations |LinkedIn Learning Sep 2022 • Soft Skills Training | Jobberman May 2021 - Effective communication, People management, Collaboration/Teamwork, Time management, Conflict resolution, Presentation, and Emotional intelligence. EDUCATION University of Ibadan, Nigeria | Master of Science, Agricultural Economics Aug 2023 Relevant Courses: Statistics, Project planning and appraisal, Research methodology, Agricultural Marketing, Agribusiness and Financial Management, Human capital. Research Publication: Asamu, F.A. and Sowunmi, F.A.: Resilience to Poverty Among Rural Households in Nigeria. University of Ilorin, Nigeria | Bachelor of Science, Agriculture Sep 2018 Academic Standing: Second Class Upper Division
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