Hi there! I’m Fola — a results-driven Executive Virtual Assistant with a strong background in administrative support, customer service, sales support, digital marketing, cold calls. I specialize in helping busy professionals and fast-growing businesses stay organized, build better client relationships, and increase their productivity.
With over 3 years of experience supporting executives, managing CRM systems, coordinating calendars, handling high-volume calls, texts, emails, and streamlining operations, I bring clarity to chaos and always stay two steps ahead. I am also committed to maintaining the accuracy and integrity of your data and delivering timely results.
💼 What I Offer:
🔹 Executive-Level Support
• Calendar and inbox management
• Appointment scheduling and meeting coordination
• Travel arrangements and itinerary planning
• Professional correspondence handling with strict confidentiality
🔹 Administrative Support
• Data entry, reporting, and market research
• Tools: Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace, project management tools, and more
🔹 Customer Support Excellence
• Live chat, email, and phone support
• Empathetic communication and efficient problem resolution
• Inbound and outbound call handling
• Rapport building using effective fact-finding and solution-oriented dialogue
🔹 Sales Support & Lead Management
• Lead generation, nurturing, and conversion
• Appointment setting, Follow-ups and customer engagement
• CRM setup and management (Promax, HubSpot, Salesforce, Zendesk, Apollo, etc.)
🔹 Digital Marketing & Social Media Management
• Social media content planning, scheduling, and engagement
• Basic graphic design, video editing and branding alignment
• Email campaigns and basic automation workflows
• SEO optimization
• WordPress website updates, content management, and plugin support
🧠 I’m tech-savvy, highly organized, teachable, and communicate clearly and professionally. Whether you need help managing your day-to-day operations or scaling your customer experience, I’m here to lighten your load and help your business grow.
Let’s build something great together!