Folasade Asamu

Hi there, I’m Fola and I’m a highly skilled virtual assistant with an experience in administrative, customer service, data entry and telemarketing. The delivery of my service and follow-up skills has helped my clients to improve their customer response time and subsequently increased their sales and customer retention. I am also committed to maintaining the accuracy and integrity of your data and delivering timely results.

Tasks I can help you with include:

✔️Enter, verify data, and update information in the database accurately and efficiently, ensuring completeness, consistency, and timeliness.

✔️Review data for errors or discrepancies and resolve any issues.

✔️ Data collection using primary and secondary sources like online survey forms

✔️ Data entry cleaning, manipulation, and organization using tools like Excel, Google Sheets, Stata, SQL.

✔️ Dashboard design using data visualization tools like Excel and Power BI to present insight appealingly and clearly to bring the answers you need.

✔️ Quick response time to customers' inquires

✔️ Clear and concise communication

✔️ Personalized service by taking time to understand their unique need and proffer prompt solutions.

✔️ Knowledge of the company’s products and services to provide useful information

✔️ Follow-up and feedback to ensure absolute satisfaction.

✔️ Confidentiality and security of sensitive data.

Here are some of the skills that make me a great fit for your project:

✔️ Reliable, detail-oriented, patient, empathetic, and have a customer-centric approach to resolving issues.

✔️ Excellent communication skills through email, chat, and phone.

✔️ Problem-solving in a timely and efficient manner

✔️ Technical skills in CRM tools such as HubSpot, and Salesforce, analytical tools like Excel, google sheet

✔️ Proficient in administrative tools, including Microsoft Office, Google Suite, Trello, Slack

✔️ Email management and highly organized

✔️ Calendar management, scheduling, and data entry

✔️ Excellent time management skill

✔️ Ability to multitask effectively and prioritize tasks to meet deadlines

✔️ Personal and executive assistance

✔️ Quick to learn new tools and processes that get the job done well.

 If you are looking for a trustworthy virtual assistant to ease and manage your workload and streamline operations, feel free to contact me and I look forward to hearing from you! Cheers!!!