Folarin Ayokanmi-
GUEST RESERVATION SPECIALIST
Detail-oriented and customer-focused Guest Reservation Specialist with proven experience in managing
reservations and delivering exceptional guest experiences in the vacation rental industry. Skilled in handling
inquiries, processing bookings, and resolving guest issues with professionalism and efficiency. Adept at
providing tailored property recommendations, maintaining accurate records, and collaborating with internal
teams to ensure smooth operations.
KEY COMPETENCIES
Customer Service Excellence
Reservation Management
Communication Skills
Attention to Detail
Time Management
Adaptability
Strong interpersonal skills
Proactive and self-motivated
Exceptional organisational
skills
PROFESSIONAL EXPERIENCE
2022 - Present
Guest Reservation Specialist (Freelance)
As a Freelance Guest Reservation Specialist, I managed bookings and guest communications across
platforms like Airbnb, VRBO, and Booking.com for various clients. I handled inquiries, processed
reservations, scheduled cleanings, coordinated with vendors, and provided personalized property
recommendations. My strong organizational skills allowed me to maintain accurate records and efficiently
manage multiple clients while ensuring exceptional guest experiences.
2024-Present
Listing Specialist (Freelance)
FIBI VACATION RENTALS
As a Listing Specialist, I was responsible for creating, optimizing, and managing property listings on platforms
like Airbnb, VRBO, and Booking.com. I ensured that each listing was visually appealing, accurately described,
and aligned with market trends. My tasks included writing compelling descriptions, selecting high-quality
photos, setting competitive pricing, and optimizing for search algorithms to increase visibility and bookings. I
also collaborated with property owners to update listings and ensure accurate availability.
EDUCATION & CERTIFICATIONS
Post Graduate Diploma
Majors: Buisness Administration
Usman Dan Fodio University
Higher National Diploma
Communication
EXTRACURRICULAR ACTIVITIES
Reading
Gyming
Networking
