- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 35 years old
- Location:
- Marikina, National Capital Region, Philippines
- Experience:
- 5 years
FLORILYN DARROCA
(ANGEL)
CHAT AND EMAIL SUPPORT
Executive Profile
Technical support for 5 years and 3 years chat and email experience. Top chat and email for 3
consecutive years.
Career Summary
TECHNICAL SUPPORT REPRESENTATIVE
Reach me at:
Skype ID: live:zidkijah11
Email:--facebook: https://www.facebook.com/profile.php?
id=-
Address: Marikina Philippines 1809
Accomplishments
- Top chat and email representative for 3 consecutive years.
- Highest number of sales
- Best Team Player (2018)
- Employee of the Year (2017,2018,2019)
Teletech| 2012 - 2013
- Answer calls inquiry.
- Assist customer's in troubleshooting their internet issue.
-Dispatch field technician
TECHNICAL SUPPORT/CHAT AND EMAIL
Telus International Philippines | 2014 - 2019
- Take inbound calls from customers who has technical concerns.
- Assist customers on billing inquiry and issue.
- Assist customer on processing the order and giving status
- Support customers through chat and email with their technical,billing,
order processing concerns.
OTHER EXPERIENCES:
- Youtube content creator
-Buy and sell stocks
-Online business owner and manager
Academic Background
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Main Interests
- Social media marketing
- Latest technology and trends
- Music and Art
- Fashion and Lifestyle
- Beauty products
- Entrepreneurship
BSBA- Marketing Management| Cum laude
- Class President
- Theater and art club
- Best speaker awardee
MARIKINA HEIGHTS HIGH SCHOOL
TOP 5 in the class
Best in TLE
- Student council Auditor
- President, Student support group
