Florilyn S. Darroca

Hi my name Florilyn Darroca, 28 years old. I was a customer support for more than 5 years. 3 years in that experience is as an chat and email support (technical). We handle 3 chats at the same time. Answering billing and service inquiry, and technical issues. We also do email handling or management.

I previously work as a technical support representative and we handle internet issues and password concerns.

With the 2 experiences that I have, I can tell you with conviction that I have excellent oral and English communication as well as excellent problem solving and analytical skills. I am result and customer service oriented, a fast learner and highly trainable, keen to details and I can manage my time wisely. I am very responsible and hardworking person. I know what I want and what my prioritize are. I can work with minimum supervision. I am also a team player and has the ability to multi-task.

I have been the top chat and email representative for 3 consecutive years and has the most number of sales in the same job. Looking forward to be your next top representative.