Florence Joy Uy

Providing excellent customer service and Amazon Store Management plays a significant role in business growth, but it doesn't have to be the only thing a business owner focuses on.

Here are some projects I can help you with :

• Responding to Customer Inquiries via email, messenger, and live chat

• Processing Customer Requests

• Order Management

• Return and Refund / Replacement Management

• Order Update

• Follow-ups on Customers

• Product Inquiries from Potential Customers

-List new items and upload brand assets, (pictures, videos, A+ content)

-Troubleshooting Stranded Inventory

-Manage FBA Inventory (Inventory level forecasting, shipping plan)

-Maintain account health and selling eligibility