Flordeliza Dizon

FLORDELIZA DIZON Executive/General Virtual Assistant PAST EXPERIENCE ESL TEACHER 51 TALK PHILIPPINES -) MORE ABOUT ME Hi! I am a person who is always finding ways to challenge and develop my creative skills. I find interacting with various people interesting, challenging, and in the end, rewarding. I teach Chinese students of all ages which helped me on how to deal with different characters. Understand other country's culture. Most importantly, it helped me a lot in developing my English communication skills. SOCIAL MEDIA ADMIN HUNGER NO MORE (September to December of 2019) PROFESSIONAL SKILLS • Social Media Management • ESL Teaching • Customer Service • General Virtual Assistance • Can work under pressure • Works well both individually and in a team .Familiar with Google Workspace, Microsoft, CRM Software, Canva, Wordpress, etc. LET'S CONNECT! Skype: live:flordelizadizon11 Email:- EQUIPMENT -Intel Corei3/Windows 10/8GB RAM -Intel Corei5/Windows 11/8GB RAM -up to 35 MBPS Internet Speed CERTIFICATES Filipino Virtual Assistance Academy (Certificate in General Virtual Assistance) Teach International Australia (Teach English to Speakers of Other Languages Certificate) It's a non-profit organization that helps Filipinos alleviate hunger. It was a seasonal account that I handled in 2019. BPO EXPERIENCE (CUSTOMER SERVICE/EMAIL SUPPORT) THE RESULTS (November 2019-April 2020)/WELLCARE CENTENE (US Healthcare) I help healthcare providers with regard to members' insurance coverage, benefit, eligibility, and claims. IQOR (May 2020-November 2020)/AMERICAN HOME SHIELD (US Home Warranty) I help members book contractors for the repair of their appliances, payment process, and resolve any concerns. CONCENTRIX (June 2021-May 2022/FEDEX (American Multinational Conglomerate Holding Company focused on transportation, e-commerce, and services) As a Premier Customer Care specialist, I help big companies that use FedEx services by monitoring bulk shipments, creating report, and other office assistance duties and resposibilities. EXECUTIVE VIRTUAL ASSISTANT ASSURANT BPO Solutions Inc. (May 16, 2022 to November 16, 2022) I help clients (CEO) with various administrative tasks. I have to make sure that everything is organized and accomplished.