Fiston Shyaka

Fiston Shyaka KG11 Kigali, Rwanda-PROFILE Detail-oriented and highly organized Administrative Officer with 3years proven experience in streamlining office operations, supporting executive teams, and improving administrative efficiency. EDUCATION Southern New Hampshire University, Kepler Program Associate of Arts and Bachelor of Arts in Management WORK EXPERIENCE  Administrative Officer Wasoko, Kigali, Rwanda March 2022 – June 2025  Oversaw daily office operations, ensuring smooth coordination across all departments and maintaining high standards of administrative efficiency.  Managed scheduling, travel arrangements, and correspondence for senior management, improving executive workflow by 30%.  Developed and implemented filing systems (both electronic and physical), reducing document retrieval time by 40%.  Supervised and trained junior administrative staff, fostering a collaborative and high-performing team culture.  Liaised with vendors and service providers, negotiating contracts that reduced office supply costs by 20%.  Supported HR with recruitment logistics, onboarding, and employee records management.  Prepared reports, memos, and meeting minutes with 100% accuracy and timeliness. CORE SKILLS  Office Management  Filing and Record Keeping  Calendar and Schedule Management  Document Preparation (memos, reports, letters)  Meeting Coordination and Minute-Taking  Microsoft Office (Word, Excel, PowerPoint, Outlook)  Google Workspace (Docs, Sheets, Calendar)  Data Entry and Database Management  Email and Communication Tools (e.g., Outlook, Slack)