Firliana Marsel

I have two years of customer service experience. I worked for the Machung University English department, answering a wide variety of questions from prospective students and organizations. I worked online for a virtual travel company which required me to process orders from customers, answer customers’ inquiries, create administrative reports about the customers, ask for feedback and deal with a variety of problems.

I am a hardworking person who is eager to learn and adapt to whatever is required of me. To that effect, I am looking for work either as a VA conducting administrative tasks/research/writing etc or as a Customer Service Representative.

My ideal job would be a full-time one which offers me room to practice as well as improve my current skills while also learning new ones. I am happy to answer any questions you have and look forward to potentially working with you.

Kind Regards,

Ana