Fiona

Dedicated and results-oriented Client Success Expert with years of experience in client management and digital document management delivering exceptional customer support and helping businesses retain loyal customers. Adept at managing high-volume inquiries, scheduling and coordinating intake appointments, resolving complex issues efficiently, and maintaining a high standard of professionalism. Highly skilled in utilizing CRM and DMS software and implementing customer service best practices. Recognized for strong communication skills, detail-oriented, proactive approach to problem-solving, and a passion for continuous learning and development.