Fikir Birhanu

Fikir Birhanu I believe that I have the necessary qualifications as well as a great interest to discharge the responsibility and related assignments given to me and thereby to contribute my time in your institutional objectives Contact Phone - Email - Address Ethiopia, Addis Ababa Education- Industrial Engineering Mekelle University Experience January 2023- June 2023 Company Name INAD Promotions and printing plc Account Manager/BTL Marketing Executive/Event Manager Operating as the lead point of contact for any and all matters specific to accounts  Responsible for building and maintaining relationship with clients.  Act as a liaison between the company and the client, ensuring that both parties satisfied with the products and services provided.  Responsible for sales growth and meeting revenue target  Serve as the lead point of contact for all customer account management matters  Build and maintain strong, long-lasting client relationships  Negotiate contracts and close agreements to maximize profits  Ensure the timely and successful delivery of our solutions according to customer needs and objectives  Prepare reports on account status  Collaborate with sales team to identify and grow opportunities within territory  Assist with challenging client requests or issue escalations as needed Developing and executing highly targeted promotional campaigns that reach specific audience segments  Planning and executing sales promotion activities like product samples, coupons, Skills Computer Applications: Microsoft Office (Word, Excel, PowerPoint, Outlook...) Excellent written and verbal communication Detail Oriented Problem Solvings Project Management Telemarketing Leadership Language Amharic English point of purchase displays, and etc.  Supporting and collaborating with other teams within the organization to deliver a consistent brand message across different channels  Working with creative teams to design and produce high-quality marketing materials  Managing relationship with vendors and suppliers to facilitate smooth execution of campaigns within budget. June 2023 - December 2023 Company Name E calls (Remote) Telemarketer/ Appointment setter Cold call people using a given phone directory to sell products or solicit donations Answer incoming calls from prospective customers Use scripts to provide information about product’s features, prices etc. and present their benefits Ask pertinent questions to understand the customer’s requirements Persuade the customer to buy by demonstrating how merchandise or services meet their needs Record the customer’s personal information accurately in a computer system Deal with complaints or doubts to safeguard the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and record useful information