Feyikemi Akinyode

Oluwafeyikemi Akinyode About Me Feyikemi is a versatile growth product and project manager with over 10 years of cumulative work experience and proven success in driving product innovation, improving operational efficiency, and fostering business growth across fintech, software development, and other fast-paced industries. She has expertise in managing end-to-end product lifecycles, leading cross-functional teams, and delivering products that impact revenue positively and is adept at data-driven decision-making, leveraging analytical insights to inform product strategies, and excelling in both remote and hybrid work environments. She has been recognised for exceptional communication and interpersonal skills, facilitating effective collaboration with stakeholders and cross-functional teams to meet business objectives. Work Experience Unit Head, Product Management (Custom Products) Soft Alliance and Resources Limited. January 2024 – till date • Currently leading a team of 8 product managers responsible for developing strategy for 8 custom software solutions and ensuring alignment between business goals and product delivery. • Regularly performs oversight functions for the operations department, ensuring seamless collaboration between the product and operations teams to align deliverables with the company's vision and desired metrics. • • • • Increased sprint velocity by 50% through streamlined agile practices, optimising team performance and project execution. Spearheaded the integration of advanced metrics tracking, leading to a 40% improvement in product quality through data-driven insights and process enhancements. Resolved product escalations and ensured continuous service improvements, enhancing both product quality and operational efficiency. Managed high-impact solutions, including SaaS traffic management and billing systems, contributing significantly to revenue growth and service optimisation. Product Manager Soft Alliance and Resources Limited May 2022 – January 2024 • Proactively improved product quality by 50% through early bug identification and resolution. • Drove stakeholder engagement and integrated third-party solutions, enhancing product features and user satisfaction. • Led the implementation of user feedback loops, improving user adoption by 30% through data-driven feature enhancements. Customer Experience Manager UK Dion Group January 2020 – April 2022 • Drove a 70% improvement in departmental performance by implementing enhanced customer service protocols. • Analysed customer feedback and proactively addressed issues, increasing customer satisfaction by 40%. • Conducted training sessions for customer service teams, aligning performance with company values and service excellence. Business Operations Lead Essential Oils Flow October 2018 – January 2020 • Negotiated key contracts, optimising resource allocation and increasing operational efficiency by 15%. • Developed a comprehensive inventory management system, reducing wastage by 30%. Finance Governance and Investors’ Relations Lead Data Verification Technology Ltd (Verifi now Bento) January 2018 – September 2018 • Introduced investor relations metrics into monthly financial scorecards, enhancing stakeholder communication. • Managed financial forecasting and reporting, contributing to improved decision-making processes at the executive level. Client Relationship Officer Guaranty Trust Bank Plc April 2016 – January 2018 • Managed corporate and individual client portfolios, increasing account turnover by 70% in 2017. • Collaborated with cross-functional teams to introduce new financial products, improving overall team performance. Skills and Competencies Growth, Product, and Project Management • Agile Methodologies (Scrum) | Product Lifecycle Management | Growth Strategies • Data-Driven Decision-Making | Product Roadmap Development | MVP Launches Technical & Analytical Skills • JIRA | GitLab | API Documentation | Postman | Microsoft Visio | Data Analytics • Advanced metrics tracking to identify growth opportunities and improve efficiency. Leadership and Collaboration • Cross-Functional Team Leadership | Stakeholder Management | Strategic Planning • Excellent communication and collaboration with diverse teams, both in-person and remote. Education Obafemi Awolowo University, Ile-Ife B.Sc. Economics Additional Information • • • • • Scrum Master Certification, International Scrum Institute, 2022 Product-Led Growth Certification, Product School, 2022 Product Management Certification, Utiva Product School, 2022 Financial Modeling and Valuation, Edubridge Academy, 2019 Accounting Technician Scheme West Africa, 2011