Core Skills: Talent Acquisition, Negotiation, Administration, Volunteering, Scrum, Agile, PRINCE 2,
Microsoft Office suite, Office 365.
Education & Qualifications: Bachelor's degree | CIPD (L3)
Work Experience
Volunteer Technical Lead / OSP, UK
Sep. 2025 - till date
Key Roles & Achievements
● Team Leadership & Capacity Building: Leading and mentoring a multidisciplinary team of 15+
volunteers, implementing a standardised service manual and training curriculum that
increased volunteer retention by 35% and reduced setup errors during live services to
near-zero.
● Strategic Planning & Budget Management: Assisted in formulating and managing a technical
budget of £60k+ for the procurement and installation of a new audio-visual and lighting
system, improving broadcast quality by 80% and reducing long-term equipment rental costs
by 100%.
Volunteer Assistant Technical Lead / OSP, UK
Jan. 2025 - Sep. 2025
Key Roles & Achievements
● Team Leadership & Capacity Building: Support in guiding and mentoring a multidisciplinary
team of over 15 volunteers to achieve a smooth operation of 3 weekly worship services.
● Live Production & Streaming Operations: Directed the technical execution of weekly
services and large-scale annual conferences, supporting an online audience growth of 200%
via multi-platform streaming (YouTube/Facebook/Web) while maintaining a 99% stream
stability rate.
Talent Acquisition Advisor (Intern)/ NHSBSA, UK
Oct. 2024 - Feb. 2025
Key Roles
1. Shadowed 6+ talent acquisition advisors on tasks, including ownership of key elements within
the end-to-end recruitment and attraction agenda for the NHSBSA.
2. Managed a 6-month project on candidate communication template review based on a revised
employee value proposition perspective.
3. Assisted in supporting and leading the development of strategies for the development of early
career pathways, including apprenticeships, graduate opportunities, and other career pathways.
4. Assisted in sourcing and managing 10+ candidates for technical, specialist and senior roles
through the use of recruiting tools (e.g. LinkedIn Recruiter).
HR Administrator / NHS Business Services Authority, United Kingdom.
Oct 2023 - Mar 2025
Key Roles
1. Collaborated with a team of 12+ colleagues and worked independently via
recruitment/applicant tracking systems and tools such as Trac, ESR, Amiqus, and Eploy for the
end-to-end recruitment process.
2. Updated internal HR databases and organised/maintained over 3000+ personnel records
digitally via Electronic Staff Record (ESR) database with a 99.7% accuracy and timeliness.
3. Undertook pre-employment checks and prepared offer letters and contracts for more than
300+ new hires every quarter.
4. Managed diverse recruitment caseload via work and task management software such as Verint,
WFM and Imperago.
5. Provided support and guidance to recruiting managers, internal and external candidates, line
managers, payroll and staff via telephone, web chat, e-mail and other HR systems such as Trac,
Smart Agent, Outlook, Dynamics and ESR, ensuring all relevant communications, files, and
documentation are within GDPR compliance.
HR Administrator / Brook Street, United Kingdom.
April 2023 - Oct 2023
Key Roles
1. Collaborated with a team of 12+ colleagues and worked independently via
recruitment/applicant tracking systems and tools such as Trac, ESR, Amiqus, and Eploy for the
end-to-end recruitment process.
2. Updated internal HR databases and organised/maintained over 3000+ personnel records
digitally via Electronic Staff Record (ESR) database with a 99.7% accuracy and timeliness.
3. Undertook pre-employment checks and prepared offer letters and contracts for more than
300+ new hires every quarter.
4. Managed diverse recruitment caseload via work and task management software such as Verint,
WFM and Imperago.
5. Provided support and guidance to recruiting managers, internal and external candidates, line
managers, payroll and staff via telephone, web chat, e-mail and other HR systems such as Trac,
Smart Agent, Outlook, Dynamics and ESR, ensuring all relevant communications, files, and
documentation are within GDPR compliance.