Feru Danao

Feru Danao

$5/hr
Virtual Assistant & Customer Support
Reply rate:
59.26%
Availability:
Hourly ($/hour)
Location:
Valenzuela City, Metro Manila, Philippines
Experience:
8 years
About

Hi there! I'm Feru, a highly organized and detail-oriented virtual assistant with a passion for providing exceptional customer support. With 5 years of experience in administrative roles and customer service, I specialize in helping businesses streamline their operations and enhance their customer satisfaction.

  • Virtual Assistance: Email management, calendar scheduling, data entry, document preparation, graphic design, content creation and basic video editing

  • Customer Support: Phone and email support, live chat assistance, problem-solving

  • Administrative Tasks: Billing and invoicing, travel arrangements, appointment scheduling

  • Communication: Clear and concise written and verbal communication skills

  • Software Proficiency: Microsoft Office Suite, G Suite, CRM software (e.g., Salesforce, HubSpot), Helpdesk software (e.g., Zendesk, Freshdesk) Designing tools Canva and Adobe software. 

Let's Work Together! 

Ready to take your business to the next level? Contact me today to discuss how I can support your administrative and customer service needs!

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