Hi there! I'm Feru, a highly organized and detail-oriented virtual assistant with a passion for providing exceptional customer support. With 5 years of experience in administrative roles and customer service, I specialize in helping businesses streamline their operations and enhance their customer satisfaction.
Virtual Assistance: Email management, calendar scheduling, data entry, document preparation, graphic design, content creation and basic video editing
Customer Support: Phone and email support, live chat assistance, problem-solving
Administrative Tasks: Billing and invoicing, travel arrangements, appointment scheduling
Communication: Clear and concise written and verbal communication skills
Software Proficiency: Microsoft Office Suite, G Suite, CRM software (e.g., Salesforce, HubSpot), Helpdesk software (e.g., Zendesk, Freshdesk) Designing tools Canva and Adobe software.
Let's Work Together!
Ready to take your business to the next level? Contact me today to discuss how I can support your administrative and customer service needs!