Fernando Zair Ortiz Zeledon

Hi, I'm Fernando—a bilingual technical support specialist with over three years of experience in troubleshooting, client assistance, and administrative support. Currently pursuing a B.S. in Computer Science at Universidad Centroamericana in Managua, Nicaragua, I bring a strong foundation in problem-solving and adaptability.

My expertise spans:

• Remote technical support for software, hardware, and network issues
• Administrative tasks including documentation, scheduling, and CRM management
• Handling sensitive client information with confidentiality and accuracy

I thrive in dynamic environments and am eager to contribute to roles in administrative assistance, legal intake, healthcare support, or other client-facing positions.