Ferilah Yusuf

CO NT AC T •-•- /- • Lagos Nigeria • www.linkedin.com/in/ferilahyusuf-4972b9197 EDUCATION Benue State University Makurdi, Benue B.Sc. Computer Science 2012 – 2017 Redeemer Secondary School Ankpa, Kogi West African Senior School Certificate 2003 -2007 SKILLS • Excellent Communications Skills • Ability to work with little or no supervision. • Ability to Multitask • Great Problem-Solving Skills • Good Telephone Etiquette • Multitasking • Good organizational skills • Adaptability • Teamwork • Attention to details. • Scheduling skills • Telecommunication • Document control. FERILAH YUSUF E. ADMINISTRATOR/ C U S T O M E R S E R V I C E Dynamic professional with extensive experience at Rand Merchant Bank, excelling in administrative coordination and client relations. Proven ability to multitask and solve problems effectively, ensuring seamless operations. Skilled in document control and adept at fostering teamwork, I consistently enhance organizational efficiency and uphold a professional image. E XPE R IE N CE PR OJ EC T A DM INIST R AT OR RAND MERCHANT BANK, Lagos Nigeria September 2022- current • Assist in the planning and preparation of meetings and coordinating meeting rooms. • Managing correspondence/mail in and out of the office. • Booking of fights and hotels for colleagues embarking on international and local trips. • Arranging for traveler's transfer and protocol • End-to-end itinerary schedule for in-country and expatriate • Greeting visitors - Receiving, assisting and/or directing clients and visitors in a professional and friendly manner • Coordinating vendor payments to ensure that all due obligations are properly vetted and promptly paid. • Supervising and coordinating newspapers and magazine correspondence for the Bank. • First point of contact in the bank receiving queries and redirecting to responsible bodies for a solution. • Responsible for the tidiness of the reception area and ensuring the professional image and brand of RMB are upheld. • Coordinating and managing the Bank's mobile phone contract for staff. • Attending to client's enquiries on the bank's products and services. • Closing client's complaint log after resolution. • Managing the staff's birthday calendar and ensuring they get their birthday messages. • Onboarding new vendors and managing all existing vendors. • Processing invoices and following up with the payment process. • Keeping records of all invoice payments and tracking. • Organizing vendor's and client appreciation events FRO N T D ESK O FF IC ER MA NAGE R . LA PETTITE MONTESSORI SCHOOL, Lagos September 2020 – August 2022 • Receiving parents and visitors at the front desk • In charge of admin duties of school bus servicing and management • admin duties of school bus servicing • Organizing for children's school bus pick up and drop off every day. • Supervising all cleaners, drivers, and nannies • Installing and Configuring Computer Network Systems and Applications • Installation and Management of Internet Services • Sourced and Procured Computer and technology-related hardware for the school. I.T AS SI ST A N T KINGS GUARDS NIGERIA LIMITED January 2019 – July 2020 • • • • • • • Company Overview: (NYSC) Installing and configuring computer networks and applications Setting up peripherals such as moderns, routers, keyboards, and smart devices Dealing with staff queries and complaints Assist and support the IT manager in implementing daily programs. Preparing high-net-worth PowerPoint proposals for presentations (NYSC) I.T Intern Orbit 360 Resources Ltd June 2014 – November 2014 • Installing and configuring computer networks and applications • Setting up peripherals such as moderns, routers, keyboards, and smart devices • I. T Sales and Support In charge of