Ferilah Yusuf

I excel in managing complex schedules, coordinating travel logistics, and ensuring seamless communication across teams and stakeholders. I’ve served as the first point of contact for clients, handled sensitive correspondence, and maintained a professional front-office presence that reflects the brand and values of the organization.

My strengths include:

• Planning and executing meetings and travel arrangements (local and international)
• Managing correspondence, vendor relations, and invoice tracking
• Coordinating staff engagement initiatives and client appreciation events
• Handling client inquiries and resolving complaints with efficiency and empathy
• Maintaining organized documentation and ensuring operational accuracy
• Proficiency in Microsoft Office Suite and CRM tools

I bring a strong sense of ownership, attention to detail, and a commitment to delivering excellent service. I’m confident that my experience and dedication make me a valuable asset to any team focused on operational excellence and client satisfaction.