Fentress Brown

 CONTACT Charlotte, NC 28204 - -LinkedIn EDUCATION Master of Public Administration UNC-Pembroke 2013 Bachelor of Arts – Political Science UNC-Charlotte 2005 SKILLS PHR certification ATS (Workday, Bamboo, PeopleSoft, SAP, Taleo) Compensation & Benefits Payroll Performance Management Recruitment CAREER OBJECTIVE Senior human resources professional well versed in designing and implementing human resources plans and procedures. HR strategist in the development of innovative HR initiatives to streamline processes and capitalize on organizational growth opportunities. Highly skilled in recruiting employee relations, benefit administration, on-boarding, and performance management. WORK EXPERIENCE Human Resources Consultant Aventi Group / July 2020 - current Initiate and lead human resource programs and projects Conduct research through various methods (data collection, surveys etc.) to identify a problematic situation or find the cause Provide advice and recommendations to HR personnel for resolution of daily issues Formulate strategic and practical plans to address human resource matters Assist in recruiting, training and management of personnel Devise plans and techniques to drive change and culture management Assist in the development and integration of policies Select and implement suitable HR technology Human Resources Manager Clean Energy Associates / June 2019 - current Managed the full implementation of a new ATS system to include Recruiting, Onboarding, Performance Management. Determined the vendor and negotiated contract rate to reduced costs Managed the selection process of new 401k and retirement vendor, determined new provider and negotiated a significant cost reduction from prior providers Provide counsel and guidance to management regarding employee relations, goal setting, salary issues, new hire compensation Advice and guidance to Managers and Members on Employee Relations matters such as Disciplinaries, Grievances, Performance Improvement Processes, complaints and handling all related cases Collaborating with HR and business professionals across North America & Asia Pacific in a team-oriented environment, building and maintaining strong working relationships Talent Acquisition Client Manager PeopleScout / June 2018- July 2020 Collaborated with leadership on recruitment strategies, development plans, performance management, and employee engagement Provided guidance on employee relations and matters of corrective Provided proactive trending insights regarding volume, issue resolution and performance success Provided support and guidance to managers with on-going problems Established professional relationships with clients including HR managers, directors, and other personnel Daily responsibility of client satisfaction, contract expansion opportunities and establishing best practices for each specific client based on their needs. Managed recruiting function for organization, including sourcing, interviewing, and hiring of candidates Identifies potential areas of operational improvement Ensured all hiring activities stayed within corporate established budget Worked side by side with business unit leaders to drive office goals and facilitate the recruiting process Human Resources Business Partner Capital Talent Partners / October 2017 – June 2017 Conducted full cycle recruitment, new employee orientations and company overview presentations Oversaw the administration of benefits, leave of absences and payroll Designed and Implemented a new HR On-Boarding Program Directing, developing and driving business unit’s global workforce plan and human capital strategies by acquiring and maintaining in-depth knowledge of the business, not limited to budget, revenue and product and portfolio roadmaps. Partners with Talent Acquisition, Talent Management and Finance to ensure a feasible, pro-active workforce plan is in place and well executed Coordinated objectives setting and performance review processes Developed company policies, procedures and processes. Assured provincial and federal legislative compliance Conducted employee exit interviews and provided analysis for evaluation of the company's effectiveness for employee retention Responsible for employee communications (organizational announcements, new employee announcements, etc.) for the division Proactively engaged employees within manufacturing and warehouse departments to address any HR related issues Coach and educate all levels of the organization (including senior level) on HR best practices Provided general HR support and consultation to internal client groups specifically in the areas of recruitment and selection, performance management, issue resolution, disability claims management, rewards and recognition, and employee relations Human Resources Manager Aon / October 2010- June 2017 / Administers HR Policies and evaluates performance management of 20-30 HR Specialists Manage compensation/pay for aligned direct reports based on firmwide budgets and guidance Processed payroll and maintained timekeeping systems for employees Processed terminations, leave of absence requests, promotions, internal transfers, contractors and new hires Identifies process improvements/enhancements to desktop tools and client provisions/processes Executes the coaching and development of direct reports Provide coaching & support management on leadership development, talent and performance management, change and people management issues & communication Recruitment of new HR specialists Establish initiatives to drive performance management, succession planning, competency career development frameworks, career roadmaps, and development plans Mediate and conflict resolution on employee issues using current policies and disciplinary actions Utilized tools such as 360 Feedback, Berke Assessment to identify training needs, performance issues Human Resources Facilitator/Learning & Development Hewitt Associates /September 2006- October 2010 Leading internal associates through course documents and activities, both in person and virtually, for a variety of courses to ensure that they are able to operate independently when they return to their jobs after the training. Serving as coach/mentor to learners and providing direct feedback to learner on performance Creating an environment that fosters learning and uses adult learning principles Coordinate training activities and administrative duties Acting as resource for handling co-employment issues Using metrics to assess and enhance quality of facilitation/coaching Work with instructional designers to update and/or maintain training materials Serve as a subject matter expert for both instructor-led training and/or virtual training, online courses, learning activities, and course materials. Created, implemented, and facilitated new hire orientation Serves as Manager for Business Instructors and Seasonal Dedicated Facilitators