Felix Okon Odohoedi

FELIX OKON ODOHOEDI 14 Festing Road, Sabon Gari Kano, Nigeria.- -. PROFESSIONAL PROFILE Astute professional with over 7 years of experience in, Administration, Logistics, Sales, Customer service, Coaching/Training, Research, project delivery and execution. Offering polished communication and excellent negotiation skills. Brings excellent, community engagement, sales and organizational skills, Transparency, Accountability, Relationship building and talent for overcoming client objections. Self-motivated and exceptional team player with great emotional Intelligence skills. WORK EXPERIENCE Data Analyst (Intern) 2025 - Date InternSify Africa, Lagos (Remote) Roles:  Collect and analyze data from multiple sources to ensure accuracy and completeness.  Generate detailed reports and maintain dashboards to present data effectively.  Monitor and track key performance indicators (KPIs) to assess business performance.  Provide actionable insights and recommendations to improve processes and performance.  Collaborate with teams to understand reporting needs and ensure data integrity.  Visualized data using tools like Microsoft Power BI, Excel, and SQL Training Facilitator/Learning and Development Officer Jobberman Nigeria, Kano Office. Responsibilities:         2021 - Present Delivers engaging and interactive training sessions to participants on behalf of the organization Helps in developing strategies for team success and decision making Supervises the work of participants, provide advice on study skills and help them with learning problems. Design and deliver engaging training programs (online and in-person) tailored to various departments. Evaluate the effectiveness of training sessions and make improvements based on feedback and results. Monitor industry trends and bring innovative learning solutions to the organization. Ensures project standards are maintained without compromise. Ensures report and accountability slip are given for proper data entry. Logistics Officer 2019 – 2021 Toit Toat Global Concept, Kano. RESPONSIBILITY:  Managed company’s inventory properly to ensure accuracy and efficiency  Coordinated supply chain operations to ensure timeliness and operational readiness  Provided excellent customer service to ensure efficiency and accurate delivery of products  Monitored inventory so as to know re-order level  Coordinated with suppliers to ensure prompt products/materials supplies  Tracked shipments to ensure products safety and delivery  Ensured compliance with company’s policies and procedures in handling supplies and delivery  Worked closely with internal team members and external partners to maximize operational efficiency and effectiveness. Call Center Agent/Customer Support specialist Tamara Investment Ltd.; Sharada Phase 3, Kano - Nigeria Responsibilities:  Built relationships with new and existing customers  Answered calls and direct calls to relevant personnel  Maintained customers call time and kept accurate records  Resolved customers complaints and concerns more faster than expected  Educated consumers and customers on product features 2017 - 2019 EDUCATIONAL INSTITUTION/ACADEMIC QUALIFICATION Masters in Business Administration (MBA) Dangote Business School, Bayero University, Kano 2018 - 2019 Bachelor of Science in Economics (Honours.) Bayero University, Kano. 2013 - 2016 Diploma in Banking and Finance Bayero University, Kano. 2010 - 2012 KEY SKILLS AND ATTRIBUTES  Data Analysis using Power BI, Excel, and SQL  Excellent Communication and Customer Service  Caring, Compassionate, Dedicated and Professional  Ability to Work Under Pressure  Humane, Empathetic and Supportive Bedside Manner  Leadership and Teamwork  Problem solving and Initiative  Time Management and Organization  Attention to Detail PROFESSIONAL QUALIFICATIONS /MEMBERSHIPS & TRAINING WITH DATES  Data Analysis; HiiT Lagos 2024  Entrepreneurship and Business Management (Certified) 2022 Tony Elumelu Foundation, Nigeria  Business and entrepreneurship Management (Certified) 2021 Enterprise Development Center, Pan- Atlantic University, Lagos  Soft Skills Training (Certified); Jobberman Nigeria 2021  Graduate Member; Nigerian Institute of Management (NIM) Chartered 2018  Diploma in information Technology. 2017 Randatec Computer Institute Kano, Nigeria.  HR Graduate Member; Institute of Arts Management Professionals (IAMPs) Chartered 2017  Associate Member; Institute of Professional Entrepreneurs and Strategic Administrators of Nigeria (IPESA) 2017 VOLUNTEERING JOB EXPERIENCE (PAID) Business and Entrepreneurship Mentor March - Nov. 2025 Tony Elumelu Fundation Main Duties:  Training mentees on various aspect of entrepreneurship and business management  Assess their work and provides guidelines and guidance  Coaches them on how to write a viable business plan  Provides coaching of how to pitch their business ideas among others Assistance Presiding Officer 1 Responsibilities: Independence National Electoral Commission (INEC) Responsibilities:  Operated Card reader machine to verify genuine voters  Checked voters register to ensure voters were at the right pulling unit  Transmitted result to the central server at the stipulated time  Counted and announced result of pulling units Jan. - Mar. 2019 COMMUNITY TAX LIAISON OFFICER (CTLO) 2018 - 2020 Federal Inland Revenue Services (FIRS). Responsibilities:  Increased tax awareness to raise compliance in line with the project’s guideline and objective.  Educated citizens on the tax system.  Facilitating communication and fostering trust between the project and communities.  Addressing grievances and resolving issues in a timely and culturally sensitive manner.  Tax outreach to increase the number of tax payers.  Enrolled new tax payers in order to meet project target.  Played the role of customer service officer by answering all inquiries from tax payers and other concerns by the business class and all those liable to pay taxes. EXTRA CURRICULA ACTIVITY    President; Catholic Youth Organization of Nigeria (CYON)-Kaduna Province Secretary General; Parish Council - St. Rita’s Parish, Kano Diocese Financial Secretary; Catholic Youths Organization of Nigeria (CYON) Kaduna Province HOBBIES AND INTERESTS - Listening to news to get updates on trending issues. - Meeting new people and creating and building relationships. - Surfing the net to get relevant information. - Researching and reading. - Exercising and workout to keep me active, alert and to forestall burnout. REFEREES Available upon request 2021 - - - 2021