Félix Antonio Islava García (Felix Islava)-+52 - (home)
+52 - (cellular phone)
PROFILE:
Excellent communication skills; experience as a focal point for project-related activities, including on-site engagements.
Organizational abilities, especially pertaining to task delegation.
Manual Web-based and Mobile application testing.
Automated Web-based application testing using HP QuickTest Professional and Cypress.io
Test case, test scenario and test plan design.
Requirements/User Story creation, analysis and enhancement.
Technical writing.
Experience with data forms and providing expert user support in a proprietary SDLC community.
Project management, dealing both with technical and financial aspects.
Audit and corporate compliance.
Experience in Scrum projects
Considerable experience with dealing with customers directly, as well as with global teams.
Experience in Business Analysis and Product Ownership
PROFESSIONAL EXPERIENCE:
Company
City
Role
From:
To:
DevRank – Hawaiian Airlines Check-in
Ensenada, Mexico
QA Analyst
Feb. 2019
Present
Kiosk Re-design
(Remote Position)
● Analyze user stories to determine and shape testing strategy.
● Create and execute test cases.
● Execute validations in Pre-production and Production environments prior to Go Live.
● Write automation test plans.
● Review, revise and enhance user stories’ requirements to fine-tune them and/or to fill any possible gaps
● Prepare test environments via API manipulation.
● Execute tests for mobile devices using VMs and software emulators.
● Create and maintain the QA Teams knowledge base
● Create, maintain and expand regression testing plans (both for Sprint and Full regressions)
● Provide knowledge transfer to new team members and new stakeholders
● Report testing results
Functional Experience:
QA Proficient Test Engineer/QA Analyst/Junior Business Analyst
Tools:
MS Office, Postman, Browser Stack, Microsoft Sharepoint, Oracle VM VirtualBox
Company
City
Role
From:
To:
Buenos Aires (Baires) Dev – Clarus
Ensenada, Mexico
QA Analyst
Dec. 2017
Feb. 2019
Commerce
(Remote Position)
● Analyze user stories to determine and shape testing strategy.
● Create and execute test cases.
● Execute validations in Pre-production and Production environments prior to Go Live.
● Write automation test plans.
● Enhance existing user stories to provide deeper insight on what the objectives should be.
● Execute API tests.
● Execute security tests for credit card billing.
● Execute tests for mobile devices.
● Execute back-end testing and data processing
● Prepare test data using SQL Management Studio
Functional Experience:
QA Proficient Test Engineer/QA Analyst
Tools:
MS Office, Postman, SQL, Browser Stack, Customer’s internal Content Management System
Company
Avandel, Inc.
City
Tijuana, Mexico
Role
From:
To:
Product
Oct. 2017
Dec. 2017
Owner/Lead
Technical
Writer/QA Lead
● Oversee the testing (QA) team’s work, in terms of test strategy, execution, metrics reporting and goals.
● Review and approve test plans.
● Generate, review and update technical documentation, tailored to each specific customer’s needs.
● Provide training sessions to customers.
● Generate training materials.
● Work with customers to define and build a solution to their own specification, coordinating between the business
analysis team and the technical team.
● Analyze business needs and fill in any gaps in requirements that were not considered before.
Functional
QA Proficient Test Lead, Junior Product Owner, Intermediate Technical Writer
Experience:
Tools:
Google Suite, Salesforce, Adobe Acrobat, Inspect THIS.
Company
Softtek – Brinker International
City
Role
From:
To:
Ensenada,
QA Lead (Proficient),
Sep. 2016
Jul. 2017
Mexico
Business Analyst
● Plan and execute testing strategy for a newly developed platform.
● Create and execute test cases.
● Gather and report metrics.
● Provide training sessions to customers.
● Generate training materials (in written and video form).
● Analyze user stories and make enhancements or corrections as needed.
● Analyze business needs and fill in any gaps in requirements that were not considered before.
● Provide assistance to other BAs in analyzing and understanding as-is processes and new functionality to be developed.
Functional
QA Proficient Test Lead, QA Proficient Test Engineer, Business Analyst Junior.
Experience:
Tools:
MS Office, Postman, MongoDB, SQL.
Company
International Business Machines (IBM)
City
Role
From:
To:
Guadalajara,
Project Lead (Proficient),
Aug. 2013
Sep. 2016
Mexico
Financial Analyst
● Generate and maintain corporate compliance documentation for applications under my care to ensure adherence to
internal company guidelines.
● Review and approve/reject software and hardware projects, based on justification and budget constraints.
● Manage application project staffing.
● Provide leadership and coordination during critical situation resolution (i.e. unplanned outages), and providing follow-up
and reporting for incidents and RCAs.
● Plan and maintain yearly budgets for application steady-state operations, and try to find cost avoidances and savings
to reduce budgets Y2Y.
● Administrate and negotiate inter-company service agreements.
Functional Experience:
Project Lead (Proficient), Financial Analyst
Tools:
MS Office, Lotus Notes, Lotus Databases, MVS, Hyperion.
Company
City
Role
From:
To:
Softtek – GE Corporate Application
Ensenada, Mexico
Project Lead (Junior)
Jan. 2012
Aug. 2013
Lifecycle Management Expert
&Facilitator
● Preside over project kick-off meetings with all relevant stakeholders (project leads, architects, DBA, QA and Security
personnel).
● Provide guidance and support for project leaders on how to get through each tollgate within the Software Development
Lifecycle framework used in GE.
●
●
●
Make ad-hoc updates to project plans, based on the particular nature and needs of projects.
Run project metrics reports.
Additionally, I was asked to lead the testing effort for the migration to a 3rd-party solution in which to host the SDLC
framework (ServiceNow), given I was already familiar with it through my previous testing engagement.
● Had daily meetings to review and revamp requirements for the ServiceNow implementation.
● Created and executed test cases for the ServiceNow effort.
Functional Experience:
QA Junior Test Lead, QA Proficient Test Engineer
Tools:
MS Office, internal GE applications, ServiceNow.
Company
Softtek – GE Global Research Center
Testing Engagement
City
Niskayuna, NY,
USA
Role
From:
To:
Manual Test Engineer
Nov. 2010
Dec. 2011
(Proficient), QA Junior
Lead
● Execute compatibility testing for in-house legacy software during the company-wide migration into Windows 7.
● Reporting compatibility issues to the developers, and doing follow-up testing once the fixes were implemented.
● Created test cases for legacy applications which had incomplete or missing testing documentation.
● Created and executed test cases for emerging applications.
● Created and maintained automated test scripts.
● Gathered and reported testing metrics for my team.
Functional Experience:
QA Junior Test Lead, QA Proficient Test Engineer
Tools:
MS Office, internal GE applications, HP Quality Centre, HP Quick Test Professional, Patch
Manager, Oracle Financials.
Company
City
Role
From:
To:
Softtek – GE Corporate (SDLC
Ensenada, Mexico
QA Junior Lead
Nov. 2009
Nov. 2010
Process Global Lead)
● Provide guidance and support to prospective project leads for decision-making in regard to project testing needs.
● Attend project kick-off meetings to assess potential testing needs and make recommendations or give directives to
project leads as to what types and levels of testing are required (if any) and/or suggested.
● Metrics tracking for ongoing projects.
● Follow-up on stale projects.
● Identify projects with specialized software security requirements and lead them through security audits to ensure safety
and compliance within company standards.
● Run automated code reviews.
● Did final evaluations on projects prior to Go-Live, and approved or rejected them based on whether all mandated
testing requirements were fulfilled.
Functional Experience:
QA Junior Test Lead
Tools:
MS Office, internal GE applications, PMD, Paros.
Company
City
Role
From:
Softtek – GE Corporate (Global Billing
Ensenada, Mexico
Manual Test Engineer
Apr. 2009
System Testing)
(Junior level)
● Analyze business rules documentation.
● Analyze business requirements, and proposing changes and corrections to business flows.
● Generate test cases.
● Execute test cases.
Functional Experience:
QA Junior Tester Engineer
Tools:
MS Office, internal GE applications
To:
Nov. 2009
Company
City
Role
From:
To:
Softtek – GE Healthcare (IT
Ensenada, Mexico
Manual Test Engineer
Aug. 2008
Apr. 2009
Documentation Engagement)
(Junior level)
● Did manual testing to validate correctness and completeness of Help menus for a GE Healthcare platform.
●
Initially, performed some correctness checks for GEs proprietary software (Centricity Enterprise), later moving on to
write technical manuals in HTML.
Functional Experience:
QA Junior Test Engineer
Tools:
Adobe RoboHelp, Starteam Version Control, internal GE software
EDUCATION:
Universidad Autónoma de Baja
California
Colegio Fray Junípero Serra
Ensenada, Baja
California
Ensenada, Baja
California
PROFESSIONAL DEVELOPMENT:
Course Name
HP Quick Test Professional Certification Course
City
Niskayuna, New
York, USA
Date(s)
Jul. - Dec 2011.
Business Analyst Fundamentals (Self-paced course at
Udemy)
Ensenada, Baja
California, Mexico
Mar. - May 2017
User Stories for Agile/SCRUM (Self-paced course at
Udemy)
Ensenada, Baja
California, Mexico
May 2017
Business Analyst: Essential Modeling Skills & Techniques
(Self-paced course at Udemy
Ensenada, Baja
California, Mexico
June 2017
Cypress: Web Automation Testing from Zero to Hero
(Ongoing course)
Ensenada, Baja
California, Mexico
May - Sep 2020
LANGUAGES:
ENGLISH
WRITTEN
99.00%
SPOKEN
99.00%
LISTENING
99.00%
SPANISH
WRITTEN
99.00%
SPOKEN
99.00%
LISTENING
99.00%
GERMAN
WRITTEN
70.00%
SPOKEN
40.00%
LISTENING
70.00%
ROMANIAN
WRITTEN
50.00%
SPOKEN
5.00%
LISTENING
20.00%
PORTUGUESE
WRITTEN
80.00%
SPOKEN
70.00%
LISTEN
60.00%
TECHNICAL/MANAGERIAL SKILLS:
Primary Profile:
Project Management / Leadership. Communication and Interpersonal Skills. System
Testing (manual and automated). Financial Planning, Forecasting and Management.
Business Analysis, Product Ownership, Business Analysis, QA Analysis
Secondary Profile:
Staffing, Project Management, Technical Writing
Operating Systems:
Windows NT, Windows XP, Windows 7, Windows 10
Programming Languages: C++, Matlab (graph generation, audio and video processing), VBScript (intermediate)
Databases:
SQL (basic level), RoboMongo
Software:
MS Office, Oracle Financials, Patch Manager, Hyperion, RoboMongo, Microsoft Test
Manager, Microsoft Team Foundation Server (TFS), Postman, Oracle VM Virtual Box
Development Tools:
Adobe RoboHelp.
Image Manipulation
Adobe Photoshop (beginner), Microsoft Paint
Tools:
PMD, HP Quality Center/Application Lifecycle Management, QuickTest Professional,
Testing Tools:
Postman, Cypress.io
MatLab, Lotus Notes.
Other:
HOBBIES:
-Music. Primarily playing guitar, but also playing bass guitar, drums or singing occasionally. Have had experience
composing and recording original material, but I have more experience in cover bands.
-Traveling.
-Watching and playing sports, particularly baseball, golf, bowling and table tennis.
-Learning languages.
