FELICITAS CHIDINMA IHIASO
📞 -, - | ✉-
🔗 LinkedIn: www.linkedin.com/in/felicitas-ihiaso-
PROFESSIONAL SUMMARY
Highly skilled and detail-oriented Executive Virtual Assistant with over five years of
experience supporting C-Suite executives, managing administrative tasks,
coordinating projects, and optimizing workflows. Proven ability to handle multiple
organizations simultaneously, streamline scheduling, and improve operational
efficiency. Excel in confidentiality, prioritization, and problem-solving. Strong
communicator with outstanding time management skills, adept at delivering
high-level executive support while working independently in fast-paced
environments.
CORE SKILLS & COMPETENCIES
✔ Executive Administrative Support – Managing correspondence, scheduling, and
communication for C-Suite executives.
✔ Project & Task Management – Coordinating initiatives across multiple companies
and ensuring timely execution.
✔ Calendar & Travel Management – Organizing schedules, meetings, and travel
logistics for executives and teams.
✔ Document Preparation & Reporting – Creating reports, presentations, and
meeting minutes with attention to detail.
✔ Communication & Stakeholder Management – Acting as a liaison between
executives and internal/external clients.
✔ Workflow Optimization – Identifying and implementing process improvements for
greater efficiency.
✔ Confidentiality & Time Management – Managing sensitive information while
prioritizing multiple tasks effectively.
✔ Online Tools & CRM Systems – Proficient in Google Suite, Microsoft Office,
Trello, Asana, and HubSpot CRM.
TECHNICAL SKILLS
✔ Productivity & Scheduling Tools: Google Suite, Outlook, Calendly.
✔ Project Management: Trello, Asana, Monday.com.
✔ CRM & Database Management: HubSpot CRM, Salesforce.
✔ Data Analysis & Reporting: Microsoft Excel, Google Sheets, QuickBooks.
✔ Communication Platforms: Slack, Zoom, Microsoft Teams.
✔ Document & File Management: Google Drive, Dropbox, DocuSign.
PROFESSIONAL EXPERIENCE
Executive Virtual Assistant | Amazing Properties LLC, Iowa, USA (Remote)
📅 October 2022 – January 2025
● Provided high-level executive support, managing scheduling,
correspondence, and document preparation.
● Acted as the primary point of contact for internal and external stakeholders
seeking communication with the CEO.
● Coordinated multiple projects across different business units, ensuring timely
execution and reporting.
● Scheduled and organized executive meetings, conferences, and travel
arrangements.
● Took detailed meeting minutes, maintained accurate records, and managed
document repositories.
● Optimized the CEO's workflow by handling email communications, drafting
reports, and initiating calls.
● Facilitated change management initiatives and improved internal
communication processes.
● Reviewed and recommended office policy and procedure enhancements to
improve efficiency.
● Conducted SWOT analysis, needs assessments, and action planning to
support business decision-making.
Administrative Assistant | ABEC Electrical Engineering, Lagos (Hybrid)
📅 January 2023 – October 2023
● Provided administrative support to senior executives, handling
documentation, correspondence, and scheduling.
● Managed executive calendars, travel plans, and meeting logistics to
enhance productivity.
● Drafted business correspondence, reports, and contracts with a high level of
accuracy.
● Ensured seamless event planning, coordinating logistics, and managing
meeting agendas.
● Assisted in financial reporting and data entry, tracking expenses, and
generating reports.
Office Assistant | Innovate Digital Inc., Lagos
📅 January 2014 – January 2015
● Provided administrative support, handled data entry, and maintained
documentation records.
● Coordinated meetings, scheduled appointments, and organized files for
efficiency.
● Assisted in daily operations, ensuring smooth workflow within the office
environment.
Educator (NYSC) | Obalaju High School, Abeokuta
📅 June 2022 – June 2023
● Developed strong communication and mentoring skills while leading
classroom activities.
● Conducted research and prepared reports, enhancing analytical and
organizational abilities.
EDUCATION & CERTIFICATIONS
🎓 BSc, Government & Public Administration – Imo State University (2019)
📜 Diploma in Customer Service – ALISON (2023)
📜 Introduction to HubSpot CRM – Coursera (2023)
📜 Data Analytics (In Progress) – ALISON
ADDITIONAL INFORMATION
✔ Languages: English (Fluent), Igbo (Fluent), Spanish (Basic).
✔ Willing to handle voice tasks and executive correspondence.
✔ Comfortable working in U.S. time zones (Night Shift).
✔ Strong interpersonal and critical-thinking skills.
✔ References: Available upon request.
