Felicitas Chidinma Ihiaso

Remote Leasing & Property Operations Specialist | Tenant Lead Conversion | Virtual Administrative Assistant.



I turn problem properties into profit centers, 100% remotely.

I've maintained 99% occupancy across 100+ units, cut vacancy periods by 70%, and saved property owners from lost rent through fast turnovers and strategic eviction management.

Here's what that means for you:

• No more 11 PM tenant texts about broken AC
• No more leads going cold because you replied too late
• No more expensive evictions dragging on for months
• No more wondering if contractors actually fixed the issue

I own the entire leasing lifecycle, so you can focus on acquisitions or simply get your evenings back.

Lead Capture & Conversion

• Fast response on Zillow, MLS, and Apartments.com inquiries
• Pre-qualification before showings (income, timeline, credit)
• Result: 64% lead-to-showing rate vs. 30% industry average

Tenant Screening

• Background checks, 3x rent income verification, landlord references
• Red flag detection: eviction history, employment gaps
• Result: Zero mid-lease terminations across 100+ placements

Lease Execution & Move-In

• State-compliant lease drafting, e-signature management
• Move-in coordination, utility setup, payment confirmation

Rent Collection

• Automated reminders, late payment protocols, and attorney coordination
• Result: 98% on-time payment rate

Eviction Management (Where I Save You The Most)

• Early intervention, attorney coordination, and court filing
• Case Study: Evicted a 4-month non-paying tenant in 28 days, re-leased in 5 days. Saved $6,800+ in losses.

Maintenance Coordination

• 24-hour response standard
• Vetted vendor network, photo documentation, and cost approvals
• Result: Faster resolutions = happier tenants = longer stays

Weekly Reporting Every Monday: occupancy status, rent collection, maintenance tickets, lead metrics, and action items requiring your decision.

You know exactly what's happening without the daily grind.

Property Management: AppFolio, Buildium, Rent Manager

Lead Tracking: Follow Up Boss, HubSpot

Communication: NextivaOne, Google Workspace, Slack

Listings: Zillow, Apartments.com, MLS, Airbnb, VRBO, Furnish Finder

100+ units managed remotely

99% average occupancy over 18 months

Zero mid-lease turnover (proper screening = stability)

24-hour maintenance response time

Scenario 1 - Out-of-State Investor: Took an 8-unit portfolio from 75% to 100% occupancy in 45 days. Client reclaimed 15 hours/week.

Scenario 2 - Maintenance Chaos: 12-unit building, created a 24-hour response system, and tenant reviews improved

• Out-of-state investors needing remote operations
• Property managers scaling beyond 50 units
• Landlords who are tired of tenant drama
• Rehabbers needing fast lease-up post-renovation
• Portfolio Sweet Spot: 10-150 units

1. Single point of contact (no juggling contractors, platforms, tenant texts)
2. Proactive problem-solving (I present solutions, not just problems)
3. Financial protection (screening + eviction management = fewer costly mistakes)

Most property owners don't have a "vacancy problem"; they have a systems problem.

Without proper lead follow-up, screening, maintenance coordination, and eviction protocols, even great properties underperform.

I've handled midnight emergencies, difficult evictions, contractor no-shows, and tenant complaints.

You get the results without the headaches.

Next Steps:

1. Message me with portfolio size, biggest headache, and current tools
2. 15-minute call to discuss implementation

Or click "Invite to Job" and let's fill your first vacancy.

Your properties should work for you—not the other way around.