Fedrick Obi

Fredrick Obi Fred Male, 31 year, born on 10 May 1993 +234 - — preferred means of communication-Reside in: Nigeria Citizenship: Nigeria, work permit at: Nigeria Ready to relocate, ready for rare business trips Desired position and salary Sales manager, online support specialist, chat Support manager, Assistant, community relationship manager, account manager Specializations: • • • • • • Sales manager account manager Technical support specialist chat support Travel agent Personal Assistant Employment: full time Work schedule: full day travel time to work: any Work experience —7 years March 2016— December 2019 Modest phone & accessories Salesperson and phone software engineer Help customers to make the right choice in selecting goods with there budget Making customers feel comfortable (answering their questions and giving them solutions, teaching them the new future of the goods they are purchasing)while buys goods with us. Solved 85% phone software issues of customers that visit our store both online and offline - Modest phone and Accessories Online Customers care/ Technical support My task was to create buy/sales documents, do some follow up and monitor the logistics of the items being purchased, help with resolving software issues, such as software installation, app installations, storage full, apple ID not active, icloud unlock, sim unlock and the rest, i also guide them make the right choice for there budget. Resume updated 15 February 2025 at 15:55 - El Nido Tour English Chat support My task was to chat (reply incoming messages on WhatsApp) with customers, give them overview details and the prices of the packages we have, answer to the questions if they have any, and lastly help create a reservation for them. - ASAPTICKETS Independent Travel Agent Make calls (incoming and outgoing) with travellers (clients) to help plan there trip, book perfect flights according to there request and preferences, car rentals and hotels reservation for them. Education Bachelor 2015 Micheal okpara University Appied natural science, Biochemistry Professional development, courses 2024 CRM Bitrix , Customer Relationship manager 2025 INDEPENDENT TRAVEL AGENT Dreamport (ID-) Skills Languages English — Native Skills Sales skills, Active sales, Business communication, Customer service, Sales development, Sales management, Search and attraction of clients, Product display, Telephone negotiations, Assessing clients’ needs, Direct sales, Retail trade, Merchandising, Contract conclusion, Sales planning, Client relationship management, Client focus, English language, B2B Sales Working with key clients, Telephone negotiations, receiving and processing orders, Working with partners, Identifying clients’ needs. Driving experience Driver's license category C Fredrick Obi • Resume updated 15 February 2025 at 15:55