Fedrick Obi

My name is Obi Fredrick, a 31-year-old sales and customer support professional from Nigeria, currently residing in Anambra. With over five years of experience in sales and customer relations, I have built a career around understanding customer needs and delivering solutions that align with their budgets and preferences.

I began my professional journey at Modest Phone and Accessories, where I specialized in selling phones, accessories, and various electronic gadgets. My role extended beyond sales—I also provided hands-on customer support, creating buy/sell documentation, managing logistics, and resolving software-related issues such as app installations, iCloud unlocking, and SIM unlocking. My ability to explain technical solutions clearly helped many customers, especially those unfamiliar with technology.

In marketing, I leverage social media platforms like Facebook, Instagram, Twitter, and TikTok to reach potential clients and build brand awareness. I also apply sales techniques such as consultative selling, value-based selling, networking, and follow-ups. One of my standout achievements was selling high-end devices such as the iPhone 14 Pro Max and Samsung Galaxy S21 Ultra through effective consultative sales.

I have experience using CRM tools, particularly Bitrix24, and I continue to expand my expertise in its various departments. My communication skills also led me to work with El Nido Tour as an English chat support agent and with ASAPTICKETS in the U.S., where I assisted clients in planning travel, booking flights, and arranging car rentals and hotel stays.

I hold a certificate from Dreamport as an independent travel agent and speak English fluently at a C2 level. I am flexible with work hours, have a dedicated home office, and live with my wife. My earnings have been commission-based, ranging from $100 to $600+ monthly, with a fixed $700/month at El Nido Tour.