Favour Otokolo

I am a grounded and solution-oriented professional with a wide variety of experience in customer relationship management/support, telemarketing and cold calling. Coupled with an in-depth understanding of diverse client needs and business methodologies with proficient oral and written communication skills. These are my relevant skills:

• Great oral and written communication

• Proficiency in Microsoft suites such as PowerPoint, Word, Outlook, and Excel.

• Proficiency in Google suites such as Google Docs, Google Sheets, Teams, Gmail, Calendar, and Slides.

• Knowledge of communication tools like Zoom, Skype, Google meet, Email and others.

• Workspace organizational tools like Trello, ClickUp, Asana, Freshdesk, Monday.com, and others.

• Data entry

• Web research

• Email organization.

My strengths include:

• Being a Quick learner and a strategic thinker that would make significant contributions to your company while competently driving projects to successful completion.

• Empathy

• Team player

• Accustomed to working with deadlines

• Professional voice

• Attention to details

• Great organizational skills.

• Meticulous editing

I also have several certifications relating to customer service, telemarketing, and cold calling coupled with over four years of experience in these areas.

I have worked with startups to big organizations, turned leads into customers/clients, and attended to my tasks with priority and skill.

With my skills, strengths, experience, and unique approach, as I believe every client is different, I can really transform your business if you work with me.

With that said, please schedule a meeting with me.

Thank you.