Favour Oloyede

FAVOUR OLOYEDE No 20, Igun Street, Surulere, Lagos State, Nigeria | --| LinkedIn : linkedin.com/in/favour-oloyede SUMMARY Proactive and highly organized Virtual Assistant with a strong background in IT support and client service. Skilled at managing schedules, coordinating remote operations, and providing comprehensive virtual administrative support. Adept in personal branding, social media management, and process improvement. Demonstrates initiative in fast-paced environments and excels in time management, with a commitment to fostering effective communication and efficient project execution. Seeking to leverage these skills in a Virtual Assistant role with your organization. EDUCATION Hallmark University – Ogun State, Nigeria BSc. Computer Science October 2017 – September 2021 WORK EXPERIENCE IT Support Engineer August 2023 - Present Netcom Africa – Lagos State, Nigeria ● Managed the configuration, installation, and support of Apple devices and Windows, ensuring seamless IT operations. ● Collaborated with peers to oversee network servers, technology tools, and user accounts, contributing to efficient business functionality. ● Provided technical support while maintaining up-to-date IT records and documentation. IT Support Intern May 2023 - June 2023 Tranter IT – Lagos State, Nigeria ● Provided technical support for software and hardware issues, ensuring timely resolution of client inquiries. ● Assisted in maintaining accurate IT records and documentation, supporting the overall IT infrastructure. SKILLS Executive Support & Coordination MS Office Proficiency & Google Suites CERTIFICATIONS Virtual Assistant - ALX (2024) INTERESTS Nature & Wildlife Conservation LANGUAGES Yoruba - Native Time Management & Prioritization System Administration & Technical Troubleshooting Customer Service Excellence Process Improvement Documentation Google IT Support Professional Coursera (2023) Women Empowerment English - Expert Regional Development &