Favour Olachi Ubalaka

I am a Virtual Assistant with five years of experience in customer service, cold calling, administrative support, and executive assistance. I specialize in managing client communications, handling inquiries, and ensuring smooth and professional customer experiences. I have successfully created and executed call strategies, managed outreach campaigns, and analyzed results to improve performance.

Alongside my customer service expertise, I have strong experience as an Administrative and Executive Virtual Assistant. I am skilled in calendar management, inbox organization, travel coordination, and handling confidential information with discretion. I have supported executives by streamlining operations, managing personal and professional tasks, and ensuring nothing falls through the cracks.

I also bring extensive experience in short-term rentals, including property management, guest communication, and booking optimization. I excel at building strong connections with clients, delivering clear and persuasive messages, and adapting to different situations. My attention to detail, excellent communication skills, and ability to multitask make me highly effective in meeting both client and company goals.

I’m passionate about providing outstanding support and always stay up to date on the latest tools and strategies to improve efficiency. I am a problem solver, a team player, and someone who is always looking for better ways to achieve results. With my skills, experience, and dedication, I am confident I can make a valuable contribution to your team.