Favour Obiefuna

Favour Obiefuna

$10/hr
Virtual assistant/ Customer Service Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
About

I’m a highly motivated Virtual Assistant and Customer Service Specialist with a strong background in providing exceptional support to businesses and clients. With experience in live chat support, email management, travel planning, and social media management, I thrive in roles that require organization, communication, and problem-solving skills.

I previously worked at Maxlas Autos, where I played a key role in enhancing customer satisfaction by 25%, increasing social media engagement by 40%, and generating a 30% boost in sales inquiries. Additionally, I have expertise in handling inbound and outbound sales calls, scheduling, transcription, and data entry.

I am proficient in using productivity tools such as Slack, Notion, and Hubstaff, ensuring seamless workflow management and team collaboration. My ability to multitask, pay attention to detail, and provide top-tier customer experiences makes me an asset to any team.

I am passionate about helping businesses streamline operations and improve their customer relationships. Let’s work together to achieve your business goals!

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