As a Customer Service and Sales Specialist, I bring hands-on experience in lead generation, client support, and sales conversion. At NobelQuest Law Firm, I guided clients through CAC processes, resolved concerns, and maintained strong communication from inquiry to onboarding.
I thrive in remote settings, stay organized, and deliver results. With tools like Apollo.io, Lemlist, Mailchimp, Google Workspace, and CRM platforms, I manage outreach, follow-ups, and campaign tasks efficiently. My focus is on creating smooth customer journeys that build trust and drive retention.