Fanny Olisah

FANNY UZOR-AMAKA OLISAH 📞- |- ✉-📍 Edo State, Nigeria CAREER OBJECTIVE Results-driven Sales Representative with proven experience in customer-facing roles, relationship management, and exceeding sales targets. Passionate about providing value-driven solutions, closing deals, and contributing to business growth. Committed to delivering excellent service while meeting and surpassing goals. KEY SKILLS - Persuasive Communication - Customer Relationship Management - Sales Conversion & Upselling - Conflict Resolution - Time Management - Negotiation Skills - Empathy & Active Listening - Team Collaboration - Target-Oriented Mindset PROFESSIONAL EXPERIENCE Customer Relations Officer 4-4-2's Royal Estate, Edo State — 2025 – Present  - Handled tenant inquiries and resolved complaints efficiently  - Maintained tenant records and documentation  - Facilitated effective communication between clients and estate management Secretary / Support Officer Pirosa Global Resources Ltd, Edo State — 2024  - Provided administrative and customer support  - Managed schedules, reports, and digital documentation  - Responded to client inquiries across various platforms Sales & Customer Representative Rotech Supermarket, Edo State — 2024  - Guided customers through product selection, increasing average basket size  - Handled checkout operations and managed daily sales reports with accuracy  - Resolved customer concerns promptly, ensuring satisfaction and loyalty POS Operator / Customer Support Temehi-G Solutions, Edo State — Dec 2021 – Aug 2023  - Delivered customer support for financial transactions  - Educated clients on services and resolved related concerns  - Ensured accuracy and security in daily cash operations Customer Service Representative Zenox Dry Cleaning Services, Edo State — Oct 2020 – Dec 2021  - Responded to client inquiries promptly and professionally  - Scheduled pickups and deliveries  - Maintained accurate service and billing records EDUCATION Nogak Polytechnic, , Cross River State National Diploma (ND) Pace Setter Secondary School, Cross River State Senior Secondary School Certificate (SSCE) Command Children School, Cross River State First School Leaving Certificate CERTIFICATIONS & TRAINING - Virtual Assistance Training Certificate - Customer Service Excellence - Project Management 101 - Call Center Agent Certificate - Customer Service Consultant Certificate LANGUAGES - English: Fluent REFERENCES Mrs. Lilian Palmer-Eigbe - Mr. Godwin Ebatamehi Eigbe - Henrietta Olisah -