a highly resourceful Administrative and Operations Support professional with over five years of hands-on experience working in fast-paced environments where structure, client satisfaction, and teamwork are key. I’ve worn multiple hats across operations, front office support, staff supervision, and customer service — and I’m passionate about building systems that work, people who thrive, and businesses that grow.
In my recent role as an Operations Supervisor and Administrative Assistant at Playville Planet, an indoor play park in Bulawayo, I was responsible for overseeing day-to-day business operations, supervising junior staff, managing supplier relations, monitoring stock levels, and coordinating events. I ensured customer queries were handled quickly and professionally, while also maintaining digital records and preparing financial and performance reports.
My ability to juggle multiple tasks — from creating staff rosters and updating inventories to managing bookings and assisting in marketing activities — has given me a strong foundation in remote-friendly work practices like communication, digital organization, and adaptability.
I hold a Certificate in Project Management, a Bachelor of Arts in International Relations, and a Degree in Monitoring and Evaluation, which fuel my analytical and systems-oriented approach to work. I’m tech-savvy, trainable, and I value clear, kind, and effective communication — whether I’m handling emails, coordinating teams, or interacting with clients online.
Beyond admin, I’m also an aspiring entrepreneur in the fashion accessories space, which has sharpened my skills in product sourcing, packaging, customer follow-up, and digital marketing.
Whether you’re a startup founder needing a right-hand assistant, or a team looking for reliable admin support to lighten the load — I’m here to help with commitment, confidentiality, and excellence.