I'm an experienced Business Development and Customer Support professional with 3+ years of expertise across international markets, including the US, UK, and Australia.
I’ve worked in both startup and enterprise environments, with a focus on building pipeline, nurturing leads, closing deals, and ensuring customer satisfaction post-sale.
In my previous roles at UNITEDCODE, Teleperformance, and Pacific Relocation Services, I handled B2B and B2C communications, managed inbound and outbound leads, scheduled meetings, and collaborated with cross-functional teams. At UNITEDCODE, I also assisted in LinkedIn marketing campaigns and CRM management using tools like Zoho CRM, Trello, reply.io, Slack, and Google Workspace.
Key Skills:
Lead generation & cold calling
Pre-sales consultation
CRM tools (Zoho, Salesforce)
International sales & client support
Strong verbal and written communication
High adaptability to remote tools and tech
Time management & process improvement
Customer de-escalation and retention
I’m reliable, proactive, and passionate about helping companies grow while delivering high-quality service experiences. I'm currently open to remote roles where I can contribute to growth while learning and scaling new heights professionally.