Fajar Setiawan

FAJAR SETIAWAN Personal Virtual Assistant SUMMARY Highly organized and detail-oriented Virtual Assistant with 8+ years of experience supporting executives, entrepreneurs, and small business owners. Skilled in calendar management, email correspondence, customer service, data entry, and project coordination. Adept at leveraging technology to streamline workflows and enhance productivity. Committed to delivering high-quality administrative support in fast-paced, remote environments. EXPERIENCE UNIVERSITAS ISLAM INDONESIA – Yogyakarta, Indonesia Virtual Assistant (April 2019 – present) ● Manage daily calendars, schedule meetings, and coordinate appointments for executives and teams. ● Respond to client and customer inquiries via email, chat, and phone, ensuring prompt and professional communication. ● Organize and maintain digital files, documents, and records for easy retrieval and compliance. ● Conduct internet research and compile data for reports, presentations, and business decisions. ● Assist with social media content scheduling, basic graphic design, and engagement tracking. ● Prepare invoices, track expenses, and assist with basic bookkeeping tasks. PT DATACOMM DIANGRAHA – Jakarta, Indonesia Administrative Assistant (November 2016 – November 2018) ● Supported office operations by handling correspondence, scheduling, and travel arrangements. ● Assisted with onboarding new clients and managing CRM entries. ● Coordinated virtual events and webinars, including invitations, logistics, and follow-up communications. ● Maintained confidentiality and handled sensitive information with discretion. EDUCATION POLITEKNIK ELEKTRONIKA NEGERI SURABAYA (2018 - 2020) Bachelor Degree of Telecommunication Engineering - GPA 3.61 POLITEKNIK NEGERI SEMARANG (2013 – 2016) Diploma Degree of Telecommunication Engineering - GPA 3.53 CORE COMPETENCIES ● ● ● ● ● ● ● ● ● ● Calendar & Email Management Travel Arrangements Customer Service & Support Data Entry & Database Management Social Media Management Document Preparation Research & Reporting Project Coordination Invoicing & Bookkeeping Microsoft Office Suite, Google Workspace, Slack, Trello, Zoom