My name is Faiza Mukhtar. I am a highly adaptable and versatile remote professional with proven expertise in virtual assistance, concierge-style customer support, travel consulting, cross-sales, and hospitality services. With a strong background at international companies such as Oojo, ASAP Tickets, Dreammark and Aspom Travel, I delivers exceptional service through warm, solution-focused communication and a calm, proactive mindset.
Known for blending empathy with precision, I skillfully manages complex client needs—resolving inquiries, coordinating bookings, handling administrative tasks, and supporting customer journeys with clarity and care. Proficient in CRM systems, schedule management, and cross-functional collaboration, I ensures seamless remote operations and high client satisfaction across diverse roles and industries.
Whether assisting with travel logistics, offering sales guidance, or delivering personalized virtual support, I thrives in environments where professionalism, empathy, and trust are key to success.