Faith Wambui Ngekenya

Professional Portfolio FAITH NGEKENYA Here, you'll find a curated collection of my work that reflects my passion for visual storytelling and creative expression. With a strong belief in the power of design to communicate ideas and evoke emotions, I strive to create impactful visuals that resonate with audiences. Introduction About Me Hello! My name is Faith Wambui Ngekenya, and I am a passionate and highly motivated Virtual Assistant, digital marketer and a travel consultant based in Nairobi, Kenya. As a new entrant in the digital workspace, I am eager to bring fresh energy and dedication to supporting clients across various industries. With a background rooted in tourism and client communication, I have developed a deep appreciation for organization, clarity, and creativity. I am enthusiastic about growing with new clients and learning through every project I undertake. Skills and Expertise 1 Email Campaign management 7 Calender management 2 CRM management (Mailchimp, zoho, huspot 8 Travel Management 3 Client Communication & Support 9 Microsoft & Excel 4 5 6 Digital Marketing 10 Customer Follow up Automation 11 Customer Service 12 Digital Design Digital Design Data Entry Typography Digital Design Work Experience Ongeri Expeditions Jan 2024 - Aug 2025 Managing sales and reservations for inbound and outbound tour packages, including ticketing and travel. Planning and coordinating safari experiences, ensuring seamless itineraries and accommodation arrangements. Developing and executing marketing strategies, creating promotional materials and managing social media campaigns to enhance brand visibility and client engagement. CRM & Marketing Automation Manage and optimize CRM tools (HubSpot, Salesforce, or Zoho CRM). Set up and automate email marketing campaigns. Implement marketing automation workflows to enhance lead nurturing. Travelicious Tours And Travel Jan 2023 - Dec 2023 Developed and implemented digital marketing strategies to drive tour package sales and enhance brand visibility. Designed compelling tourism promotional materials, including posters and flyers, to attract potential travelers. Managed client reservations, overseeing hotel bookings and ticketing to ensure seamless travel experiences. CRM Management Client click by location CRM Management(Mailchimp) Clients demographic Case Study Improved clients email management by creating a new email tempelate which made an increase at the open rate view at 35% TOOLS CLIENTS TESTIMONIALS Faith has provided excellent Virtual Assistant support to my business and helped us work more efficiently while taking great care of our clients. Faith is reliable, detail-oriented, and always eager to learn. Even as a new Virtual Assistant, she’s professional and committed to delivering quality work. I’d highly recommend her to anyone looking for dependable support. Thank you for visiting, and I hope you find inspiration in my work! FAITH NGEKENYA Contact Information Nairobi, Kenya --https://www.linkedin.com/in/wambui-fay-8a26b9246/