Hello, I am Faith Rowland from Nigeria. A bachelor degree in biochemistry, I’m a dedicated Virtual Assistant and Customer Support professional with over 2 years of experience providing reliable administrative support, clear communication, and efficient data handling. With a strong eye for detail and a passion for organization, I specialize in managing client inquiries, maintaining accurate records, and streamlining day-to-day operations remotely.
My background includes data entry, calendar and inbox management, customer service via email and chat, and task coordination using tools like Google Workspace, Trello, and CRM platforms. Whether supporting business owners or team leads, I bring a calm, solutions-focused approach to every task. Beyond technical skills, I value empathy, clarity, and consistency in helping teams and clients thrive.