Faith Ramos

Faith P. Ramos Mabuhay ,Carmen, Davao del Norte -- Objective A versatile and detail-oriented professional with over five years of combined experience in administrative support, digital marketing, customer service, and ESL instruction. Proven ability to manage CRM systems, coordinate marketing campaigns, and create engaging content tailored to diverse audiences. Skilled in communication, data entry, and virtual assistance, with a consistent record of supporting business operations across various industries. A fast learner with a passion for continuous improvement, capable of adapting to new tools and tasks quickly. Seeking opportunities to impart administrative, marketing, and communication skills in dynamic professional environments. Core Competencies ● Organizational Skills ● Communication/ Customer Support ● Google Suite / Microsoft Office Suite ● Time Management ● Graphics & Design ● GoHighLevel Support ● Calendar Management Experience Administrative Assistant /Marketing Strategist Associate(Part-time) Champion Dentists August 2024 - April 2025 ● Manage all company contacts/leads in CRM (GoHighLevel). ● Handle,organize,update and keep in track of files and all other back end documents. ●Create basic graphic designs and contents for social media management. ●Create cards using card creation platforms as a part of lead nurturing ●Collaborate with team for inquiries and confirmation ●Aid admin works if necessary and provide effective work process ●Generate newsletters,blog,content calendar, cadence,draft emails Marketing Coordinator (Part time) Budgetnet Plan Management December 2023 - July 2024 ● Marketing Development - create basic social media contents,newsletters ,graphics and edit videos to promote disability event involvements across Australia. ● Graphic Design - basic template and poster creation for social media postings ● Data Entry - encode participants and all other potential prospects. ● Social Media Management - schedule generated contents to a socmed calendar English as Second Language Teacher Active English (Vietnam) June 2022 - November 2023 ● Research further resources to improve lessons / classes ● Taught and assist Vietnamese Students develop more their communication and articulate pronunciation ● Monitor progress,encode and follow up results & reports after classes Amazon Product Researcher (Part -time) Amazon FBA VA Academy May -August 2022 ● Keepa utilization ● Competitive research and analyzing products ● Create and Identify list of profitable products ● Data analysis and interpretation thru Keepa ● Evaluating product on Amazon Platform Appointment Setter (Part time) Heather Insurance Services January 2022 - July 2022 ● Call ,follow up & assist potential customers ● Update list and write up disposition after call ● Collaborate with team in setting & assisting customers English as Second Language Teacher Speakbay Tutorial Services Inc. March 2021 - May 2022 ● Research visual/ documented resources for improvement or refreshment ● Write up feedbacks after classes ● Taught and assist Vietnamese Students enhance their communication ESL & Virtual Assistant Services Clairvoyance Virtual Training Inc. October 2020 - March 2021 ● Communication ● Data entry utilization ● Review guidelines ● Collaborate with team to promote better workflow setting Telemarketing Representative OutsourceLink Inc. July 2013 -January 2014 ● Call up potential customers ● Provide assistance and needs of customers (Loan or debit) ● Follow up call leads ● Collaborate with the team to ensure client needs are addressed and catered Financial Customer Representative Sutherland Philippines Inc. December 2012-June 2013 ● Receive and take inbound calls ● Verify customer info’s and assist concerns/issues ● Write up disposition while on call ● Verify customer transactions ● Assist debit order and process refunds Education 2010 Midwifery Arriesgado College Foundation Inc. 2009 Bachelor of Science in Nursing Arriesgado College Foundation Inc. 2006 Bachelor or Sciance in Nursing Saint Mary’s College / College of Nursing