I am an experienced Customer Service Professional with over four years of successfully supporting businesses and customers through email, phone, and chat channels. My goal is to help businesses provide exceptional customer experiences, ensuring satisfaction, loyalty, and retention.
I have strong written and verbal communication skills, ensuring clear, empathetic, and professional interactions. Adept at quickly identifying customer needs, resolving issues effectively, and ensuring customer satisfaction. Experienced in using customer support tools like hubSpot, salesforce, live-chat and more. Comfortable working remotely, independently, or as part of a customer support team.