Faith Kariuki

I’m a highly organized and proactive Executive and Virtual Assistant with over five years of experience supporting CEOs, real estate teams, and digital businesses across the U.S. and globally. My passion lies in helping executives and companies operate efficiently by providing seamless administrative, operational, and client support.

Throughout my career, I’ve worked with executives in industries such as real estate, IT, travel, and digital marketing—helping them manage complex schedules, coordinate multi-leg business trips, and streamline communication with clients and internal teams. I’m skilled in calendar and inbox management, travel coordination, CRM management, and workflow optimization using tools like Notion, Asana, Google Drive, and HubSpot.

In the real estate sector, I’ve played a key role in lead generation and client relationship management. I’m experienced with tools like Zillow, Keap, Buildium, AppFolio, and Pipedrive, and I’ve supported property managers by qualifying leads, scheduling tours, and handling guest communications. My outreach efforts through email, cold calling, and Instagram DMs have consistently driven growth—helping clients achieve up to a 20% increase in conversions.

Beyond administrative excellence, I bring a strong background in customer support and digital marketing. I have managed live chats, email inquiries, and support backlogs with professionalism and empathy, ensuring clients feel heard and valued. My digital marketing experience includes managing multiple Instagram accounts, crafting outreach strategies, and assisting with content coordination—all aimed at strengthening brand visibility and engagement.

I hold degrees in Financial Engineering, along with TEFL certification and professional training from ALX, Prialto, and Athena, which enhanced my leadership, communication, and business management skills.

What sets me apart is my ability to anticipate needs, solve problems quickly, and maintain a high level of organization even in fast-paced environments. I thrive in remote settings, working across time zones, and take pride in delivering top-tier support that allows executives to focus on strategy and growth.

Whether it’s managing a CEO’s day-to-day operations, optimizing systems for efficiency, or providing excellent customer experiences, I’m committed to adding value through precision, initiative, and trust.