Faith Esther

Faith Esther

Medical & Aesthetic Virtual Assistant | Appointment Setter | Sales & CRM Support |
Reply rate:
62.5%
Availability:
Hourly ($/hour)
Location:
Nairobi, Nairobi, Kenya
Experience:
2 years
About

I am a reliable and detail-oriented Virtual Assistant with strong experience in customer support, appointment setting, sales follow-ups, and CRM management for Global businesses, including healthcare, telemedicine, and aesthetic clinics.

I specialize in handling inbound and outbound calls, qualifying leads, scheduling appointments, managing emails, updating CRMs, and ensuring fast, professional follow-ups that improve conversion rates and customer satisfaction. I am confident speaking with Global clients, following scripts, handling objections, and maintaining accurate records.

With a background as a Medical Virtual Assistant, I am highly organized, HIPAA-conscious, tech-savvy, and comfortable working in fast-paced environments that require multitasking, urgency, and clear communication. I work well independently, follow instructions carefully, and take full ownership of my tasks.

Skills
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