Joseph Faith Ene
Location: Abuja, Nigeria
Professional Experience
Customer Support Representative Herritoniemi Hospital – 2024
- Handled patient inquiries, appointment scheduling, and EHR documentation.
- Supported hospital teams with advanced CRM tools to ensure smooth service delivery.
- Resolved customer issues promptly, ensuring high satisfaction levels.
Virtual Assistant / Customer Service Specialist Freelance -
- Provided administrative and client support including email management, scheduling, and data
entry.
- Assisted international clients with Airbnb hosting, customer care, and lead generation.
- Managed CRM systems to track customer interactions and ensure timely follow-up.
Intern – Medical Support / Administrative Assistant University of Abuja Teaching Hospital -
- Assisted with patient triage, data entry, and hospital administrative tasks.
- Supported doctors and nurses with documentation and scheduling.
Education
Bachelor of Science, Biology University of Abuja – 2022
