Faith Ene Joseph

JOSEPH FAITH ENE Virtual Assistant Professional Summary Proactive and detail-oriented Virtual Assistant with 4 years of experience providing administrative, communication, and customer support services to international teams. Skilled in managing schedules, handling correspondence, maintaining databases, and supporting client relations in remote, fast-paced environments. Adept at using modern digital tools to streamline workflows, boost productivity, and ensure seamless operations. Core Skills Administrative Support & Calendar Management Customer and Client Communication CRM Management and Data Organization Document Preparation & Reporting Project Coordination (Asana, Trello, Notion) Google Workspace & Microsoft 365 Travel Coordination & Expense Tracking Remote Team Support & Time Management Professional Experience TechAssist Global — Virtual Assistant (2023 – Present) Provided administrative support to multiple departments, handling email management, data entry, and client communication. Scheduled and coordinated team meetings, managed task trackers, and prepared weekly reports. Ensured efficient collaboration across global remote teams using tools like Notion and Slack. CareConnect Support — Customer Support & Operations Assistant (2021 – 2023) Delivered excellent customer support via chat and email channels, resolving inquiries promptly and professionally. Maintained customer records, updated CRM data, and collaborated with internal teams to ensure seamless client onboarding and satisfaction. Niche Consult — Administrative Assistant (2020 – 2021) Handled scheduling, correspondence, and office organization for management. Supported documentation, data collection, and digital filing systems. Assisted in coordinating meetings, preparing reports, and maintaining operational efficiency. Education Bachelor’s Degree in Biological Sciences — University of Abuja Technical Tools Google Workspace | Microsoft 365 | HubSpot CRM | Notion | Trello | Asana | Slack | Zoom | ClickUp