Faith Emo Obute

FAITH EMO OBUTE VIRTUAL ADMINISTRATIVE ASSISTANT - - About Me Behind Ikirike Police Station, Agbani Road, Enugu State Detail-oriented and highly organized Administrative Assistant with over 1 year of experience in supporting business operations and managing administrative functions. Proficient in MS Office and Google Docs, with exceptional communication skills in English. Adept at multitasking and handling confidential information with discretion. Committed to enhancing efficiency and providing comprehensive support to the management team. Experience Saphonyx 2023 - 2024 Executive Virtual Assistant Provided support for all customer-related issues through excellently written emails and video chat. Implemented quality control measures that resulted in a 40% decrease in administrative errors, leading to smoother remote operations and improved client experiences. Organized and coordinated virtual meetings seamlessly, ensuring all stakeholders were well prepared and schedules were optimized Emoralds Global 2022 - 2023 Personal Assistant Managed travel logistics and adjustments, ensuring efficient and cost-effective arrangements. Conducted vendor and supplier research, supporting business operations with best practices and cost-efficiency. Gathered, organized, and analyzed data to support decision-making processes. Drafted and edited documents and correspondence with high attention to detail. Maintained confidentiality of sensitive information in a remote work setting. Education 2016 Federal University of Agriculture, Makurdi, Benue State B.sc Forestry: Wildlife and Range Management-2nd Class Upper 2011 St. Monica Girl’s Secondary School, Otukpo, Benue State SSCE 2005 Divittot Nursery & Primary School, Otukpo, Benue State First School Leaving Certificate Professional Qualification Technical Skills Alison Executive Assistant Alison Virtual Assistant Google Workspace (Gmail, Google Calendar, Knowledge Accelerators-Customer Service Fundamentals Google Docs) Google Project Management Familiar with CRM Tools (Hub spot, Zendesk, Google IT Support Trello) Human Resource Management (HRM) Familiar with virtual communication tools such Meta Social Media Marketing & Management Microsoft Excel for beginners/Microsoft word Human Resource Management (HRM) Health Safety and Environment Business Analyst Reference Emmanuel O. O Pepper Rest Ltd Phone - as Zoom, Microsoft Teams, and Slack Proficient in Microsoft Office tools (Word, Excel, PowerPoint) Excellent organizational skills and ability to prioritize tasks and manage time effectively Strong written and verbal communication skills, with a professional and courteous demeanor Admin Support