Faith Dieo Jimoh

With over 2 years of experience in the customer service industry, I am confident in my ability to contribute to your team and provide exceptional support to your valued customers.

Throughout my career, I have developed a strong understanding of customer needs and a passion for delivering outstanding service. I have successfully handled a wide range of customer inquiries, resolving issues promptly and ensuring customer satisfaction. My ability to empathize with customers and actively listen to their concerns has allowed me to build strong relationships and foster customer loyalty.

In my previous role as a Personal Assistant at LITACOIF Ventures and a CX Representative at Outsource Global Technologies, I consistently met and exceeded performance targets, maintaining a high level of customer satisfaction. I am skilled in using various CRM systems and have a proven track record of effectively managing customer interactions across multiple channels, including phone, email, and live chat.

I am highly adaptable and thrive in fast-paced environments. I am confident in my ability to handle challenging situations with professionalism and diplomacy. I possess excellent communication skills, both written and verbal, and am able to articulate complex ideas in a clear and concise manner.