Fadia Vidian
$5/hr
Email management, Data entry, Appointment setting, Making and Receive phone calls.
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Subang Jaya, Selangor, Malaysia
- Experience:
- 3 years
Other
About
- Deliver high-quality customer service via email support platform ensuring top-level service to continue corporate growth.
- Update company’s database with new customer information and manage data retrieval of current customers, accurately and in a timely fashion.
- Utilize problem-solving skills to resolve customer issues and enhancing service levels.
- Express compassion and empathy while developing strategic solutions for solving problems and addressing unsatisfactory customer experiences.
- Develop procedures to increase the efficiency of numerous areas including filing and organizing records to increase our ability to efficiently retain/recover documents, reports, and records.
- Maintain a detailed delivery calendar to coordinate schedules and appointments.
