Ezumezu Maryjane Ginika

Ezumezu Maryjane Ginika

Customer Support //Virtual Assistant
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
5 years
Ezumezu Maryjane Ginika Amuwo Odofin, Lagos State *-•- EXPERIENCES Customer Support (Contract). Sept 2022. • Wrote a sales copy and landing page copy for @BlockQueue • Customer relationship management • Wrote blog posts Assistant Manager (Chakas Venture - Lagos). May 2022 - Sept 2022 • Managed branch operations and day to day activities like handling of vault operations. • Supervise employees in defining the work environment. • Kept track and record of transactions • Money Handling Responsibilities • Customer Support • Created and managed a second branch of the company in another area within Lagos state Virtual Assistant (University of Nigeria, Nsukka). Dec 2021 - Feb 2023 • File Paperwork and other documents • Research Assistant • Appointment Setting Sales Representative (Eche- Chems Ltd, Anambra). Aug 2017 - Sept 2018 • Handling customer transactions, making sales and keeping sales records. • Money Handling Responsibilities • Handling customer complaints and issues EDUCATION University of Nigeria, Nsukka Bachelor of Arts (English and Literary Studies) Coursework: English and Literature, Introduction to Drama, Fiction Writing, Advance Fiction Writing, Oral Literature (African Traditional Verbal Genre), Entrepreneurship, Music,etc SKILLS & INTERESTS Technical: Microsoft Office Word (5 years), Microsoft Excel (3 Years), PowerPoint(2 Year), CRM, Project Management. Other skills: Great planning skills, Attention to details, Problem Analysis, Supervisor experience, Time management skills, amongst others.
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