I am an IT help desk specialist experienced in providing Customer Support to product users and also Virtual assistance to clients.
I have closed 150 + tickets due to my proficiency in CRM tools like Zendesk, HubSpot, Freshdesk, Zoho, Intercom, amongst others, and my great zeal for problem solving.
I have hands on skills like Appointment scheduling, Project Management, Email Marketing, Cold calling, Microsoft Suite (Microsoft Word, Excel and PowerPoint.
Finally, i have copywriting and digital marketing skills which will help you generate leads. Let me be your revenue generator!
I am looking for an opportunity where I could provide critical management functions, leadership, strategic planning, and operations to enable an organization to accomplish its goals.