Ezinne Vivian Ezechukwu

I’m Ezinne Vivian, a bilingual customer service and sales professional with over five years of dynamic experience in customer success, telesales, business development, and French–English translation.

I’m known for my ability to turn conversations into conversions. From managing high call volumes to nurturing client relationships, I thrive in roles where communication, empathy, and results intersect. At Vovida Communications and Outcess, I consistently delivered 95%+ customer satisfaction ratings and helped expand client bases through tailored telesales strategies and strong interpersonal skills.

I am fluent in French and English, I’ve served as a French interpreter and sales agent at international expos and events, bridging language barriers and helping drive commercial success for brands. I hold a DELF B1 certification, and I’m currently enhancing my professional toolkit through advanced training in virtual assistance, customer experience, and the McKinsey Forward Program.

Whether I’m guiding customers through complex issues, supporting event logistics, or translating conversations with nuance and care, I bring a high level of energy, emotional intelligence, and precision to everything I do.

My mission? To deliver service that’s not just responsive but exceptional.

Let’s connect, collaborate, and grow.